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Agile Transformation: Winning Hearts and Minds at the Coalface
Manage episode 362099932 series 3457818
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In this episode Niall McShane interviews Daniel Hill; between the two of them they have 8 transformation programs worth of experience.
In this episode Niall and Dan discuss:
- how to (really) win the hearts of your people during a change program
- who/what to focus on when the system is underperforming
- why reconnecting to purpose is THE most powerful change tool
Capitole
1. Agile Transformation: Winning Hearts and Minds at the Coalface (00:00:00)
2. Introducing Daniel Hill (00:00:46)
3. Dan's top change tip for executives (00:02:29)
4. Winning HEARTS & MINDS (00:04:45)
5. Unhelpful language (00:06:18)
6. A case study; a water utility (00:08:42)
7. STAY interviews instead of exit interviews (00:13:09)
8. What to zoom in on to left performance (00:14:45)
9. Coach accountability for outcomes (00:16:55)
10. Closing remarks and top tips (00:18:05)
8 episoade
Distribuie
