))
Episode 149 — Ritz-Carlton Service at Courtyard Pricing
Manage episode 379553746 series 2899207
Content provided by The Boardroom Buzz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Boardroom Buzz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
You remember those days of taking on every customer request as you were getting started. The only thing standard was saying ‘yes’ to get the job. It’s time to scale back to scale up in this chat about standardizing your service. Of course you want to go above and beyond to accommodate that potential client, but what if you can’t get them to fit in your box?
Maybe there is a place for concierge service. How can you make exceptions without compromising profit?
Surely your CSRs have ideas for days. Their pent-up creativity has to go somewhere, but where? You’ll hear when and where creativity belong in your business.
Mr. Giannamore, your suite is ready.
Audio Mixing and Editing by www.verbell.ltd
198 episoade
Distribuie
