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Taking your first steps to implementing a Customer Advocacy strategy in your business with Camille Roegiers de Silva
Manage episode 402181612 series 3482794
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In this episode we spoke with Cam Roegiers de Silva, a customer strategy expert with over 10 years experience in the fashion industry.
Cam shared some practical steps that CX and CRM leaders can take to turn advocacy into a powerful growth channel within their business.
During our chat, Cam shared some examples of campaigns she ran at eCommerce retailer Stitch Fix to help turn their customers into loyal brand fans.
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