Africa-focused technology, digital and innovation ecosystem insight and commentary.
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The Role Of Customer Success Teams In Collaboration With Product Managers (240p)
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Manage episode 322276562 series 1195730
Content provided by Make Contextual Products and Contextual CEO - David Jones. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Make Contextual Products and Contextual CEO - David Jones or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
For a blog post "Customer Support is a Product Managers untapped design resource" where we discuss a missed opportunity in leveraging the direct contact with customer as a data point in product design decisions.
…
continue reading
8 episoade
MP3•Pagina episodului
Manage episode 322276562 series 1195730
Content provided by Make Contextual Products and Contextual CEO - David Jones. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Make Contextual Products and Contextual CEO - David Jones or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
For a blog post "Customer Support is a Product Managers untapped design resource" where we discuss a missed opportunity in leveraging the direct contact with customer as a data point in product design decisions.
…
continue reading
8 episoade
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