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Courage to Advance: KPIs Don't Tell the Whole Story: Why Your CEO Evaluation Is Falling Short
Manage episode 445577400 series 2868844
Content provided by Maria Ross. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Maria Ross or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge.
Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com.
In this episode, we dive deep into the often oversimplified process of CEO evaluations. We explore why boards need to look beyond traditional metrics and uncover common blindspots in CEO assessments. We'll discuss the limitations of relying solely on KPIs and how to integrate both quantitative and qualitative measures to evaluate not just what a CEO achieves but how they lead. We'll examine how robust CEO evaluations impact critical board responsibilities like compensation and succession planning. The conversation will also touch on incorporating empathy and emotional intelligence into assessments. Finally, we'll reveal how well-designed evaluations can drive alignment between the board and CEO, fostering a culture of trust and continuous improvement. Join us as we uncover how to truly assess leadership effectiveness and drive organizational success through comprehensive CEO evaluations.
To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com
Key Takeaways:
- Having a relationship and building trust with some board members can create a safe space for the CEO, which can often be lonely.
- Soft skills are the essential skills. It doesn’t matter what your organization does, these are vital skills in understanding the inputs and outputs to create success within any organization.
- Data only matters if you can translate and interpret it into something useful and actionable.
- While hitting the “whats” is important, the “hows” of getting to those “whats” are equally as important.
"When we talk about sustainable organizations, and the ability for organizations to grow, just hitting the numbers isn't going to guarantee success. It's important, but it isn't the whole story." — Sandy Stelling, VP of Strategy, Analytics, and Transformation, Alaska Airlines
From Our Partner:
SparkEffect partners with organizations to unlock the full potential of their greatest
asset: their people. SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future through their tailored assessments and expert coaching at every level.
Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.
About Sandy Stelling, VP of Strategy, Analytics, and Transformation, Alaska Airlines
Sandy most recently served as the Vice President of Strategy, Analytics, and Transformation at Alaska Airlines. A Pacific Northwest aviation leader for over 30 years, she drives change using her experience in engineering, technology, team dynamics, and process performance. She has been recognized for her collaborative, always curious, direct leadership style. Sandy believes deeply in building capability and creating capacity with individuals and teams. Her track record of building trust and coaching teams, leading through challenges and crises, and delivering financial results bring valuable perspectives to the boardroom. Sandy holds a Bachelor of Science degree in Mechanical Engineering from Lehigh University. She currently holds leadership roles on several non-profit boards.
Connect with Sandy Stelling:
LinkedIn: linkedin.com/in/sandy-stelling-1984501
Connect with Kim Bohr and SparkEffect
SparkEffect: sparkeffect.com
Courage to Advance recording and resources:
LinkedIn: linkedin.com/company/sparkeffect
LinkedIn for Kim Bohr: linkedin.com/in/kimbohr
Connect with Maria:
Get the podcast and book: TheEmpathyEdge.com
Learn more about Maria and her work: Red-Slice.com
Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross
Take my LinkedIn Learning Course! Leading with Empathy
LinkedIn: Maria Ross
Instagram: @redslicemaria
X: @redslice
Facebook: Red Slice
Achieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge
227 episoade
Distribuie
Manage episode 445577400 series 2868844
Content provided by Maria Ross. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Maria Ross or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge.
Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com.
In this episode, we dive deep into the often oversimplified process of CEO evaluations. We explore why boards need to look beyond traditional metrics and uncover common blindspots in CEO assessments. We'll discuss the limitations of relying solely on KPIs and how to integrate both quantitative and qualitative measures to evaluate not just what a CEO achieves but how they lead. We'll examine how robust CEO evaluations impact critical board responsibilities like compensation and succession planning. The conversation will also touch on incorporating empathy and emotional intelligence into assessments. Finally, we'll reveal how well-designed evaluations can drive alignment between the board and CEO, fostering a culture of trust and continuous improvement. Join us as we uncover how to truly assess leadership effectiveness and drive organizational success through comprehensive CEO evaluations.
To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com
Key Takeaways:
- Having a relationship and building trust with some board members can create a safe space for the CEO, which can often be lonely.
- Soft skills are the essential skills. It doesn’t matter what your organization does, these are vital skills in understanding the inputs and outputs to create success within any organization.
- Data only matters if you can translate and interpret it into something useful and actionable.
- While hitting the “whats” is important, the “hows” of getting to those “whats” are equally as important.
"When we talk about sustainable organizations, and the ability for organizations to grow, just hitting the numbers isn't going to guarantee success. It's important, but it isn't the whole story." — Sandy Stelling, VP of Strategy, Analytics, and Transformation, Alaska Airlines
From Our Partner:
SparkEffect partners with organizations to unlock the full potential of their greatest
asset: their people. SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future through their tailored assessments and expert coaching at every level.
Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.
About Sandy Stelling, VP of Strategy, Analytics, and Transformation, Alaska Airlines
Sandy most recently served as the Vice President of Strategy, Analytics, and Transformation at Alaska Airlines. A Pacific Northwest aviation leader for over 30 years, she drives change using her experience in engineering, technology, team dynamics, and process performance. She has been recognized for her collaborative, always curious, direct leadership style. Sandy believes deeply in building capability and creating capacity with individuals and teams. Her track record of building trust and coaching teams, leading through challenges and crises, and delivering financial results bring valuable perspectives to the boardroom. Sandy holds a Bachelor of Science degree in Mechanical Engineering from Lehigh University. She currently holds leadership roles on several non-profit boards.
Connect with Sandy Stelling:
LinkedIn: linkedin.com/in/sandy-stelling-1984501
Connect with Kim Bohr and SparkEffect
SparkEffect: sparkeffect.com
Courage to Advance recording and resources:
LinkedIn: linkedin.com/company/sparkeffect
LinkedIn for Kim Bohr: linkedin.com/in/kimbohr
Connect with Maria:
Get the podcast and book: TheEmpathyEdge.com
Learn more about Maria and her work: Red-Slice.com
Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross
Take my LinkedIn Learning Course! Leading with Empathy
LinkedIn: Maria Ross
Instagram: @redslicemaria
X: @redslice
Facebook: Red Slice
Achieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge
227 episoade
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Similar cu The Empathy Edge
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
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The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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