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311 : Customer Service Fail: A Story of What Not to do to Your Customers

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Manage episode 371019670 series 1464201
Content provided by Heather Heuman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Heather Heuman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Is customer service hurting or helping your business?

In today's episode, I'm sharing with you a personal story of something that happened to me just the other day in what I'm dubbing, 'The Japanese Steakhouse Fail'.

Tune in to this episode to hear the story but ultimately what I want you to be asking yourself is, 'What am I doing as a company to ensure customers are having a positive experience?

  continue reading

103 episoade

Artwork
iconDistribuie
 
Manage episode 371019670 series 1464201
Content provided by Heather Heuman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Heather Heuman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Is customer service hurting or helping your business?

In today's episode, I'm sharing with you a personal story of something that happened to me just the other day in what I'm dubbing, 'The Japanese Steakhouse Fail'.

Tune in to this episode to hear the story but ultimately what I want you to be asking yourself is, 'What am I doing as a company to ensure customers are having a positive experience?

  continue reading

103 episoade

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