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David Rodolitz: Going Beyond Service: The Essence of Hospitality

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Manage episode 448996641 series 2953789
Content provided by Adam Posner and NHP Talent Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adam Posner and NHP Talent Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

00:00 Dave Roloditz's Background in the Hospitality Industry
03:06 Involvement in the US Open and its Impact on Business
05:23 Dave's Early Work Experience and Lessons Learned
07:34 Transition from Employee to Manager to Owner
09:14 Defining Hospitality and the Importance of Moments
11:06 Learning from Failure in the Nightlife Industry
13:24 Unreasonable Hospitality and Going Above and Beyond
15:10 Being Unreasonable in Business and Expectations
17:18 Formation of VCR Group and Business Partnerships
21:21 Handling Conflict and Disagreement in Business Partnerships
22:25 Introduction and Overview
24:09 The Concept of Flyfish Club
26:50 The Membership Model
29:17 The Target Audience
34:56 Defining Success

  continue reading

480 episoade

Artwork
iconDistribuie
 
Manage episode 448996641 series 2953789
Content provided by Adam Posner and NHP Talent Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adam Posner and NHP Talent Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

00:00 Dave Roloditz's Background in the Hospitality Industry
03:06 Involvement in the US Open and its Impact on Business
05:23 Dave's Early Work Experience and Lessons Learned
07:34 Transition from Employee to Manager to Owner
09:14 Defining Hospitality and the Importance of Moments
11:06 Learning from Failure in the Nightlife Industry
13:24 Unreasonable Hospitality and Going Above and Beyond
15:10 Being Unreasonable in Business and Expectations
17:18 Formation of VCR Group and Business Partnerships
21:21 Handling Conflict and Disagreement in Business Partnerships
22:25 Introduction and Overview
24:09 The Concept of Flyfish Club
26:50 The Membership Model
29:17 The Target Audience
34:56 Defining Success

  continue reading

480 episoade

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