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Good brands don't just read the room. They anticipate it.

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Manage episode 363459850 series 1141521
Content provided by The Shift Control Sales Podcast and Shift Control. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Shift Control Sales Podcast and Shift Control or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
A week has passed since I made the veneration at the altar of Bruce Springsteen whilst making my first stay at the Merrion hotel. It made me think about what good customer service looks like - how good brands not only read the room, they anticipate it. Again and again. Against a back drop of the music, whiskey and craic was the headline dominating domestic abuse claim levied at an inter county manager. An example of how easy it is to misread the room.
  continue reading

136 episoade

Artwork
iconDistribuie
 
Manage episode 363459850 series 1141521
Content provided by The Shift Control Sales Podcast and Shift Control. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Shift Control Sales Podcast and Shift Control or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
A week has passed since I made the veneration at the altar of Bruce Springsteen whilst making my first stay at the Merrion hotel. It made me think about what good customer service looks like - how good brands not only read the room, they anticipate it. Again and again. Against a back drop of the music, whiskey and craic was the headline dominating domestic abuse claim levied at an inter county manager. An example of how easy it is to misread the room.
  continue reading

136 episoade

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