David Wilkinson, President, NCR Commerce On The Future of Self-Checkout, POS & More

The Voice of Retail

David Wilkinson, President of NCR Commerce, is back on the podcast recorded live in person at the NRF show in New York City.

First, we chat about our impressions of the 2023 Big Show, and then we quickly dive into some of the most compelling and fascinating issues for the retail industry. NCR is one of the world's largest suppliers of retail POS equipment; David himself, a 12-year veteran of NCR, and his team have unique insights into the future of self-checkout and POS in a world of AI, machine vision, rapid innovation and retail technological investment.

About David

As President of NCR Commerce, David is responsible for creating and executing NCR’s overall vision and strategy for the retail and hospitality industries. He is focused on helping retailers and restaurants transform, connect, and run their technology platforms. NCR is investing in our customers’ success by leveraging the NCR Commerce Platform and world-class services and support to run the entire operation from the back office to the front end. NCR’s solutions accelerate the transformation of stores and restaurants around the world, helping them manage their operations more efficiently to deliver a consistent consumer experience.

David was elected to the NRF’s board of directors at the organization’s annual winter board meeting, held at NRF 2023: Retail’s Big Show. David’s energy and passion, coupled with a strong customer focus, have created a foundation for success. David spent the past twelve years in various roles at NCR. Most recently leading the global Retail team. During his tenure, he held various positions, from leading the Global Retail Sales organization, running the cloud POS start-up within NCR, leading the Emerging Industries team to focusing on NCR’s channel business.

With nearly 30 years of experience, David has helped many IT and telecom companies expand beyond their traditional business models. He has a proven track record of growing existing business models as well as innovating new ones to fill strategic gaps and accelerate profitability. Prior to joining NCR, David held various leadership positions at leading IT and telecom firms including Avaya, Nortel and Verizon.

In addition to his current duties, David is also a member of the Board of Trustees for the NCR Foundation and is a board member of Junior Achievement of Georgia.

David has a business administration degree in finance and marketing from Stephen F. Austin State University and an MBA from the University of Texas at Arlington. David currently resides in Milton, Georgia, with his wife and daughter.

About Michael

Michael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery.

Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2023 for the third year in a row.

Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast, The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world.

Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers.

Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America.

About Michael

Michael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.
Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,
Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois.
Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.
Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.