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Becoming A Better Version Of Yourself
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Customer service. No matter how the world has changed in the past few years, with the advent of doing business on the internet, this one principle remains the same, whether you speak to someone in person, by telephone or in an email or other messaging service. In this new book by Darren Davis, The Power of Customer Service: How to Make It Work for Your Business, you will be treated to an insight into what makes for great interaction with you customers and why it is so vital, through chapters on: The history of retail customer serviceHow it has changedThe power of customer engagementIs the customer always right?Happiness at work and why it is key to greater profitsFocusing on the customerAnd much more…
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