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Innovating Healthcare with Hospitality with Dr. Benjamin Ostrander

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Manage episode 450139919 series 2795404
Content provided by David B. Mandell, JD, MBA, David B. Mandell, JD, and MBA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David B. Mandell, JD, MBA, David B. Mandell, JD, and MBA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Listen in or watch as host David Mandell interviews Dr. Benjamin Ostrander, Chief Resident in Otolaryngology at the University of California San Diego.

David begins with questions he asks all physician guests to the program—about their initial interest in becoming a physician and in their particular area. Ben explains his family background in engineering, his initial degrees in engineering and bio engineering and his gravitation to medical school and surgery.

David and Ben then focus on the topic of innovation in general and specifically how medicine can learn from other industries—first discussing how the checklist concept came to medicine from aviation.

Ben shares some of his research on the science and art of hospitality and how these concepts could translate into medicine. David and Ben then jump into a number of potential ways medicine could benefit from lessons learned in hospitality—from patient experience to environmental factors to employee satisfaction.

Finally, Ben provides further resources for those interested in applying these concepts into their practice or hospital workplace.

Learn more, including additional show notes, links, and more, by visiting physicianswealthpodcast.com.

Click here to get your FREE copy of our latest book, Wealth Strategies for Today's Physician!

  continue reading

100 episoade

Artwork
iconDistribuie
 
Manage episode 450139919 series 2795404
Content provided by David B. Mandell, JD, MBA, David B. Mandell, JD, and MBA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David B. Mandell, JD, MBA, David B. Mandell, JD, and MBA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Listen in or watch as host David Mandell interviews Dr. Benjamin Ostrander, Chief Resident in Otolaryngology at the University of California San Diego.

David begins with questions he asks all physician guests to the program—about their initial interest in becoming a physician and in their particular area. Ben explains his family background in engineering, his initial degrees in engineering and bio engineering and his gravitation to medical school and surgery.

David and Ben then focus on the topic of innovation in general and specifically how medicine can learn from other industries—first discussing how the checklist concept came to medicine from aviation.

Ben shares some of his research on the science and art of hospitality and how these concepts could translate into medicine. David and Ben then jump into a number of potential ways medicine could benefit from lessons learned in hospitality—from patient experience to environmental factors to employee satisfaction.

Finally, Ben provides further resources for those interested in applying these concepts into their practice or hospital workplace.

Learn more, including additional show notes, links, and more, by visiting physicianswealthpodcast.com.

Click here to get your FREE copy of our latest book, Wealth Strategies for Today's Physician!

  continue reading

100 episoade

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