How organisations lose their way
Manage episode 413942076 series 3484593
Inspiration for this month's episode has been Boeing's slow but steady slip from great engineering firm to hesitant choice for your next holiday flight. How the actions and words of a few people at the top drive the behaviours and decisions throughout the organisation. With real impact for customers and workers alike. Can organisations on a cultural decline be turned around? Do we as individuals also need to have a good look in the mirror? Join us for this episode for a few spiky views.
As always we quote some people much smarter than us. Here are the references from this episode:
- 'Ultra-Processed People - Why Do We All Eat Stuff That Isn’t Food … and Why Can’t We Stop?', by Chris van Tulleken (https://www.penguin.co.uk/books/45130...)
- '1,500 UK businesses have become B Corp certified, an increase of 50% in less than a year': https://bcorporation.uk/
- 'Quality Is Free', by Philip B. Crosby (McGraw-Hill Books, 1979)
- 'Humankind - A hopeful history', by Rutger Bregman, Bloomsbury Publishing - 'School for Moral Ambition': / moralambition
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