))
Back to Basics with Jim Davies
Manage episode 354030279 series 3001515
Content provided by Calabrio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Calabrio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
There are so many different technologies out there that are designed to make the CX process better for you and your customers. But, before you invest in another technology that will make your lives easier, shouldn't you take a moment to evaluate what you currently have and how it can be improved? Sometimes going back to the basics can yield better results than making another move. Join Jim Davies, CXO at Calabrio as he leverages his vast experience in the contact center industry to guide you through the murky waters of contact center tech.
40 episoade
Distribuie
