Crafting Copilot's AI with Stephanie Blucker of Microsoft

Your AI Roadmap

Stephanie Blucker, a senior content design manager at Microsoft, shares insights into her team's work on AI integrations across products like Word, Excel, PowerPoint, Outlook, Loop, Planner, & the M365 app. She explains the evolution of content design from UX writing to a more integrated role, emphasizing content designers' importance in creating user-friendly tech products. Stephanie discusses CoPilot, an AI feature in Microsoft products enhancing productivity & creativity, & highlights the shift towards deterministic computing, where users control their interactions with technology through prompts. Stephanie's journey from marketing manager to AI key player at Microsoft illustrates the value of diverse backgrounds in tech & the importance of passion & curiosity in career development.
Stephanie Blucker Quotes:
💡 "My team works on AI integrations in a lot of different products at Microsoft."
🎨 "Content design... it's this very user-centric way of thinking about interaction flows."
🤖 "It's all about your creativity... what you're telling the system to do is ultimately what you're going to get."
🌍 "No pivot is unachievable... I went from a marketing manager at a nonprofit to a writer at Microsoft for Cortana."
Resources:
Master of Science in Human Centered Design & Engineering (HCDE) at the University of Washington
About Stephanie:
Stephanie Blucker is a senior content design manager who’s worked for Microsoft for nearly 7 years. She leads the M365-OPG Copilot & Apps content design team, which handles UX content for Copilot/AI integrations, web, & mobile apps for Word, Excel, PowerPoint, Outlook, Loop, Planner, & M365. Previously, she was the lead content designer for Word, PowerPoint, & the Accessibility UX in Windows settings; led the refresh of the Inclusive Language feature in Microsoft Editor; drove a team in establishing guidelines for managing sensitive topics in conversational interfaces; developed bot personalities for Project Personality Chat; & wrote for Cortana. Before Microsoft, she worked in the nonprofit field for 10+ years. She has a Bachelor of Journalism & a M.S. in Human-Centered Design & Engineering.
Connect w/ Stephanie on LinkedIn
Microsoft CoPilot

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Capitole

1. Crafting Copilot's AI with Stephanie Blucker of Microsoft (00:00:00)

2. Content Design & AI Integrations (00:04:10)

3. CoPilot: AI Integration in Microsoft Products (00:06:14)

4. Transition from Clippy to CoPilot, enhancing user support (00:07:54)

5. CoPilot's unique approach to AI integration (00:09:21)

6. Developing features & planning product roadmaps (00:11:43)

7. Customer satisfaction as a key success metric (00:12:37)

8. Navigating the complexities of introducing AI features (00:14:12)

9. The Future of AI Integration (00:15:41)

10. Role of Content Design (00:19:37)

11. Career Path to Sr. Content Design Manager (00:21:06)

12. Advice for Career Transitions & Conversational Design (00:23:29)

13. The Future of Data Science (00:29:09)