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081 How to recover our staff

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Manage episode 195423261 series 1920765
Content provided by Steve Morgan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Steve Morgan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

With all the expectations placed on providing excellent service to clients how can we truly expect staff to value others when they don't feel valued themselves? So, the concept of a strengths assessment should apply equally to staff members as it does to their work with clients. In this episode I explore some of the key messages from the wide-ranging Gallup organisation's strengths research. The focus is on why we should pay more attention to developing individual potentials, and less to fixing weaknesses. I also explore those feelings we experience when we are engaged in activity that is most likely connected to our real strengths and talents.

  continue reading

95 episoade

Artwork
iconDistribuie
 
Manage episode 195423261 series 1920765
Content provided by Steve Morgan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Steve Morgan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

With all the expectations placed on providing excellent service to clients how can we truly expect staff to value others when they don't feel valued themselves? So, the concept of a strengths assessment should apply equally to staff members as it does to their work with clients. In this episode I explore some of the key messages from the wide-ranging Gallup organisation's strengths research. The focus is on why we should pay more attention to developing individual potentials, and less to fixing weaknesses. I also explore those feelings we experience when we are engaged in activity that is most likely connected to our real strengths and talents.

  continue reading

95 episoade

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