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Leadership With Heart

Heather R. Younger, J.D.

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Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winnin ...
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Customerland

mike giambattista

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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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CDG BizCast

Creativity Design Group

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Christian Gonzales, Owner of Houston marketing firm Creativity Design Group (CDG) discusses several topics related to business management and consumer affairs. Join us for our bi-monthly podcast as we discuss marketing, business management, customer satisfaction, fraud fighting and other important business matters. Check out Creativity Design Group at https://www.creativitydesigngroup.com and learn more about our graphic design and digital marketing services.
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Jumbo Services

AC Service in Mohali

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Jumbo service company across the Chandigarh Mohali Kharar providing AC service and repair. The cost of service is low. Customer satisfaction is our priority. Best technicians. AC Service in Mohali
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Discover the ultimate solution for custom apparel at 3v Printing Store, where quality meets convenience. Whether you need a single custom t-shirt or a bulk order, 3v Printing Store caters to all your needs with no minimum order requirement. This innovative approach allows customers to enjoy personalized, high-quality designs without the pressure of meeting large order quantities. Perfect for individuals, small businesses, events, and teams, 3v Printing Store offers a seamless experience from ...
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Tampa Premier Car Service offers luxury transportation in the Tampa Bay area, from airport transfers to special events. Their fleet includes a variety of high-end vehicles, such as sedans and SUVs, ensuring reliability, punctuality, and comfort. They are committed to excellence, with professional chauffeurs and a focus on customer satisfaction.
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Welcome to Dino Plumbing & Service Pros, the premier plumbing, HVAC, and electrical contractor located in the heart of St. George, UT. Catering to both residential and commercial clients, we set the industry standard with our unwavering commitment to quality and customer satisfaction. Boasting over 42 years of combined personal experience within our core team, we possess the expertise required to solve even the most challenging of service issues. At Dino Plumbing & Service Pros, we stand out ...
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Dive into the heart of success with Wendy Brookhouse, the Ultimate Wealth Amplifier, as she delves deep into the 8 pivotal drivers of business triumph. From financial acumen to customer satisfaction, every episode unravels a new secret to achieving unparalleled success. Welcome to Season 4, where we break down the core elements that shape prosperous businesses. Financial Performance Growth Potential The Switzerland Structure The Valuation Teeter-Totter Recurring Revenue Monopoly of Control C ...
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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Stay up-to-date on all things leadership in real estate and business with the Real Estate Woman podcast. This podcast is for real estate women who are passionate about expanding their careers through leadership and business development. With the Real Estate Woman herself, Debbie Lariviere, guiding you on each episode’s adventure, you’ll learn specific strategies to help empower yourself as a leader in business, real estate, and life. Listen now to how Debbie became the Real Estate Woman and ...
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Varsity Termite and Pest Control was built on complete customer satisfaction, one customer at a time. Varsity Termite and Pest Control 6056 E Baseline Rd #122 Mesa, AZ 85206 Office: (602) 757-8252 Website: https://varsitytermiteandpestcontrol.com/ Glendale Office 3707 W Topeka Dr, Glendale, AZ 85308 Phone: (602) 698-8704 Website: https://varsitytermiteandpestcontrol.com/north-phoenix-termite-inspection/ Gilbert Office 2180 E Aris Dr Gilbert, AZ 85298 Phone: (480) 382-9900 Website: https://va ...
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A Podcast for healthcare supply chain managers, value analysis professional and anyone who manages a supply budget or cost management initiatives in a healthcare organization today. Robert T. Yokl, President & Chief Value Strategist will share (with special guests) his over 35 years of healthcare supply chain operation, consulting and training in the latest strategies in Cost Management, Cost Avoidance and Reducing Overall Supply Chain Spend While Dramatically Improving Quality and Customer ...
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All Things Considered CX, is a lively discussion about the challenges and opportunities facing organizations as they strive to improve their overall customer and employee experiences. Whether you are a well-seasoned executive or a new convert to the world of CX, our show addresses how to break through all the noise and focus on what matters in achieving better customer satisfaction, loyalty, and retention. In listening to our show you can expect discussions on timely topics, with guests acro ...
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Bottom Dwellers Tackle

Bottom Dwellers Tackle

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Bottom Dwellers Tackle, your premier destination for all things catfish tackle and gear. Our online store is a treasure trove for catfish enthusiasts, offering a vast selection of specialized catfish gear to enhance your fishing experience. Whether you’re a beginner or a seasoned angler, our comprehensive range of catfish tackle is meticulously curated to meet your every need. Discover top-quality rods, reels, lines, and hooks designed specifically for targeting catfish. Our commitment to qu ...
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People buy from people they like and trust and The Seal of Security and Confidence from TheSeal.com is the bridge to like and trust. The combination of SEAL-MAIL ( including ID card image, written and video bio, most recent positive reviews for employee) and top quality employee IDs signifying a successful background check are a winning combination. Companies with The Seal of Security and Confidence enjoy higher close rates, margins and customer satisfaction. Customers only refer companies t ...
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Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice
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CAPITAL GARAGE DOOR REPAIR

CAPITAL GARAGE DOOR REPAIR

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Capital is a locally owned and operated overhead door company in Mechanicsburg, PA, that truly believes in customer satisfaction. It doesn’t matter to us if you need new garage door openers or a complete door replacement. We will always provide our customers with top-notch service. We’re not happy until you’re 100% satisfied with our work!
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When it comes to relocating in Denver, Samurai Movers stands out as the premier choice for dependable and efficient moving services. Known for their unparalleled professionalism and attention to detail, Samurai Movers has earned a reputation as the best movers in Denver. Their expert team handles every aspect of your move with precision, ensuring a smooth and stress-free experience. Whether you're moving across town or across the city, their commitment to customer satisfaction and their exte ...
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Join Sannah Vinding on the top-ranked 2024 podcast "The Leadership in Manufacturing," tailored for professionals in the electronics component industry aiming to enhance their leadership qualities. This podcast covers essential topics for leaders including effective communication, fostering collaboration, building strong teams, continuous learning, nurturing relationships, instilling confidence, embracing diversity, prioritizing adaptability, mastering time management for productivity, and en ...
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Relationships at Work - your honest guide to building workplace connections and avoiding leadership blind spots. A relatable and honest show on leadership, organizational culture and soft skills, focusing on improving employee engagement and company culture to inspire people to apply, stay and thrive. Because no one wants leadership that fosters toxic environments at work, nor should they. Host, speaker and communications leader Russel Lolacher shares his experience and insights, discussing ...
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Crystal Cloud 9 offers an unparalleled experience for those looking to order weed online in Canada. This trusted online dispensary provides an extensive selection of premium cannabis products, including top-shelf flowers, potent concentrates, and delicious edibles. Whether you're a seasoned cannabis connoisseur or new to the world of weed, Crystal Cloud 9 has something for everyone. The user-friendly website ensures a seamless shopping experience, while their commitment to customer satisfact ...
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The Customer Success Playbook

Kevin Metzger and Roman Trebon

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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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Looking for reliable and professional appliance repair services in Edmonton? Look no further! John H. Appliance Repair Expert in Edmonton offers repair services for a wide range of home appliances, including refrigerators, dishwashers, dryers, washing machines, stoves, ovens, and more. As a fully licensed journeyman appliance repair technician with over five years of experience, John is committed to delivering top-quality service you can trust. Serving the Edmonton area and surrounding regio ...
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Dive into the world of Spoo-Design with host John. Each episode explores the artistry behind their 925 sterling silver jewelry and unique accessories. Special guest Adam shares insights into their creative process, commitment to quality, and customer satisfaction. Discover the inspiration behind their most popular items, from aromatherapy jewelry to Orgonite pyramids. Perfect for jewelry enthusiasts and those seeking unique, high-quality pieces. Stay tuned for the latest collections, special ...
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The Service or Hospitality Podcast

Scott Fasano and April Burns

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Welcome to "The Service or Hospitality Podcast," where hosts Scott Fasano and April Burns dive deep into the heart of the professional vacation rental industry. Join us as we explore the essential difference between service and hospitality, and why it's critical to see and recognize people, not just as customers, but as valued guests. In each episode, we bring you engaging and insightful conversations with industry thought leaders who share their unique perspectives and experiences. Our goal ...
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Welcome to "Competitive Hauling Podcast" the official podcast of Competitive Hauling Inc., Toledo, OH's premier locally-owned and operated roll-off dumpster rental company. With over 19 years of experience, our podcast aims to provide valuable insights, tips, and industry knowledge, all while showcasing our commitment to customer satisfaction and competitive rates. In each episode, our expert team will dive deep into the world of roll-off dumpster rentals, exploring topics like cost-saving s ...
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Welcome to the T&J Rooter Service Podcast, your one-stop source for expert plumbing advice and tips from a trusted, family-owned business in Toledo, Ohio. With over 20 years of experience serving Northwest Ohio, Southeast Michigan, and the surrounding areas, we're here to share our knowledge and help you tackle your plumbing, sewer, and drain issues with confidence. Our team of certified and highly trained plumbers are dedicated to providing the best solutions to keep your home or business r ...
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HOA UNLIMITED

HOA UNLIMITED

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www.hoaunlimited.com HOA Unlimited- is a leading firm in the homeowner's Association industry specializing in providing exceptional customer service, hospitality, and professional Homeowner's Association management services. Our firm has dedicated its time experience with knowledge to being one of the best management companies, and we have a proven track record backed by multiple years of experience, great relationships, resources, and talented managers. Our Firm Effective Operations: Organi ...
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Boys Under The Hood

James Stephenson & Pat Kelly

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You can run a successful Auto Repair Shop and James and Pat can show you exactly how! Certified Business Development Coach James Stephenson has nearly 30 years of experience as a Master Automotive Technician, Multi Auto Repair Shop Owner, Certified Business Development Coach, and Business Investor. Pat Kelly is an On Air Radio Personality in Springfield, MA with over 30 years of experience in Radio, Media, is an on air personality at Rock 102 in Springfield, MA, was recognized 2x by The Mass ...
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100% unfiltered, tactical Retention advice for eCommerce and DTC brands from those who have "been there, and done that." We help you serve & maintain your current customers you spent so much money on acquiring with paid ads to increase lifetime value and customer satisfaction.
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Why should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation? We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience stories in an industry that absolutely needs to understand customers, they thrive on truly under ...
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Ëlabba®️ DIGITAL™️ is a place for event and non-event professionals and those in the entertainment industry. 'Your Ëvents and Ëntertainment Podcast' always brings support to other businesses in need of these services. Esther DCS will give you actionable steps in each episode with the most important strategies for starting, scaling your business in the ëvents and ëntertainment industry and for living an ënjoyable life ëxperience for YOU and your ËMPLOYEES. Ëlabba.®️ DIGITAL™️ helps your busin ...
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Welcome to "Dealer Process Secrets," your essential podcast for mastering the complexities of the dealership industry. Hosted by Philip Cheatham alongside his seasoned co-hosts, Brian Steele and Sterling Brown, this hour-long show dives deep into the strategies that elevate ordinary dealerships into extraordinary market leaders. Each episode is a dynamic exploration of both innovative sales floor tactics and high-level executive strategies. Philip, Brian, and Sterling leverage their diverse ...
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If you're looking for a hassle-free moving experience in Denver, Samurai Movers is the company to trust. With their exceptional service and attention to detail, Samurai Movers has earned a reputation for reliability and efficiency. Whether you're moving locally or long-distance, their team of professional movers ensures that your belongings are handled with the utmost care. From packing and loading to transportation and unloading, Samurai Movers takes care of every step, allowing you to focu ...
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Oyeah Health has been a leader in respiratory care since 2013, specializing in Sleep Apnea equipment such as CPAP, APAP, and BiPAP machines, masks, and accessories. Dedicated to providing unique solutions to CPAP users worldwide, we pledge to offer premium products at sensible prices with first-class service. Our mission is to deliver affordable respiratory solutions and exceptional customer service, ensuring customer satisfaction, health, and empowerment. At Oyeah Health Reviews, we believe ...
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GTA Direct Windows & Doors Inc. is a leading provider of high-performance and energy-efficient windows. They offer a diverse range of window options including vinyl, custom, picture, single and double hung, casement, awning, and slider windows. Each product is meticulously manufactured in Canada, ensuring top-notch quality and durability.
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Mega Digitizing

Mega Digitizing

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We provide you the best digitized experience that meets up your standards. We bring the timely, and affordable digitizing service experience in the USA. We are focused on providing quality embroidery items, gifts, text digitizing, 3d Puff digitizing, Applique digitizing, and custom digitizing services with the highest levels of customer satisfaction.
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Are you ready to leverage the power of business process improvement tools to enhance your profit margins and achieve a better work-life balance? Welcome to The Well-Oiled Operations Podcast, where you'll join forces with Stacy Tuschl—an accomplished International Best-Selling Author, astute Business Coach, and successful Multiple 7-Figure Business Owner. Stacy will serve as your trusted guide on a transformative journey, unveiling highly effective systems and strategies to improve business o ...
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In this series you’ll hear from Case IH, New Holland and Case Construction equipment dealers about the unique ways that they are using digital inspections to improve customer satisfaction and generate more parts and service business for their dealerships.
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The Global Xperience

Bryce Cressy & Natalie Billson

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Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...
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Sales Enablement Consultant We develop your workforce talent and enrich them with our experience; we are your virtual team in your journey towards success. Organizations nurture their talent in their own unique ways, we believe that collaborating with external talent brings out a blend of unique productivity and gives a fresh outlook to the teams, giving them exposure to new ways of communicating, collaborating, driving success and achieving continuous customer satisfaction. From communicati ...
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Debunking marketing myths, making marketing again for hospitality businesses. Highly focused on services, travel, and tourism, but applicable to any business. Find out about marketing strategies that will rock your visibility, revenue, and customer satisfaction without breaking the bank. All in 10 minutes or under. In every new episode, you will get clear actionable steps to apply to your business right away. Welcome aboard!
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The Robbins Podcast

Robbins Heating & Air Conditioning, Inc.

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Welcome to ”The Robbins Podcast” the podcast that’s heating up the airwaves with laughter, motivation, and a genuine passion for the HVAC industry! Join us as we, a group of home-grown HVAC leaders, share our inspiring journey and insightful experiences in the world of heating, ventilation, and air conditioning. If you’re looking for a podcast that brings the heat, both literally and figuratively, you’ve found the right place. Our team of experts will not only tickle your funny bone but also ...
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Alvaro Pilar Vilagran

AlvaroPilarVilagran

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Alvaro Pilar Vilagran is a dynamic, hands-on Senior Operations Executive with extensive expertise in navigating complex operations, sales, and marketing across Spanish and English cultures. Specializing in utilities, software, government, and media, Alvaro Pilar Vilagran has successfully developed new products, managed large workforces, and negotiated strategic partnerships to boost revenue. As a Partner at Accelerate Advisors and former President & CEO of Virgin Islands Telephone Company, h ...
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Customer Service evolves into Guest Service. Listen with me as I go over stories, valuable lessons learned, and best practices from working in resorts, retail, and the medical field for the last 30 years. I'd love to share career advice to help you further your skillset and be more valuable to your customer and your business. Whether it's b2b or b2c, I'll cover the topics that arise every day when interactions go awry and how to conquer them, with the magical touch that 23 years at Walt Disn ...
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Restaurant Success Club Podcast

Monte Silva, Restaurant Coach

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Welcome to the "Restaurant Success Club" podcast, hosted by Monte Silva, a distinguished High Performance Executive Restaurant Coach with a storied career in propelling small independent restaurants to unprecedented heights. With a keen focus on driving top-line revenue, expanding the bottom line, and mastering the art of attracting, developing, and retaining a high-performance team, Monte has established himself as an indispensable leader in the restaurant industry. His expertise doesn't st ...
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Join us for an insightful conversation with Lynn Daniel, founder of the Daniel Group, as he shares his journey from the early days of marketing to becoming a leading consultant in B2B customer satisfaction. Lynn discusses the development of a feedback process that has benefited major clients like Caterpillar dealers and explains how technology has …
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In this episode of the Well-Oiled Operations™ podcast, Stacy dives into the critical debate of profitability vs. growth with acclaimed fashion designer and entrepreneur Rebecca Minkoff. Rebecca offers an in-depth exploration of her journey in building and selling a multimillion-dollar business, revealing the strategies, lessons learned, and pivotal…
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Join us for another great conversation with Blaine, Rob and Rachel as we talk about authentic hospitality. We cover a wide variety of topics including the roots in ultra luxury experiences and how Rachel carried that mindset into the business and much more. And most importantly, you'll hear from another frontline team member that is leaving his mar…
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Before you can build the work culture you envision, do you truly understand the culture you have now? In this episode of Relationships at Work, we explore the importance of taking a hard look at your current organizational environment before setting future goals. Using real-life examples, we discuss why leaders often fail to transform their teams a…
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In this special podcast we interviewed hospital supply chain experts from Vuemed, the leading solutions firm in inventory management. Chris Anderson, Director of Technical Program Management, and Katherine McAlister, Customer Support Operations Manager, delve into the UDI system in the medical device supply chain and clinical management.…
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Tired of feeling like your real estate business is running on autopilot? In this episode, we'll uncover the power of tracking your numbers – it's the GPS to your success, no detours allowed. We'll show you how to move beyond guesswork, understand your true financial potential, and build a business worth owning. Debbie shares her expertise and pract…
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Send us a text Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1 Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business…
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Episode Summary: In this episode of The Real Bottom Line, I sit down with Julie Ellis, co-founder of Mabel’s Labels, to discuss her incredible journey from corporate life to building an eight-figure business and ultimately selling it. Julie shares candid insights into the challenges and triumphs of entrepreneurship, the importance of speed in a com…
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In this episode of Relationships at Work, Russel chats with author, mayor and lawyer Ukeme Awakessien Jeter on the importance of embracing immigrant leadership in the workplace. Ukeme shares her insights and experience in... The unique leadership skills of immigrants. Intersectionality in DEI and bias. ImmiGrit as a concept. Transformative resilien…
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How does a technician rise to become the owner of multiple successful dealerships? For Jerry Romano, it started by mastering service retention and building a brand that customers can't resist. Today he’s the owner and Chief Operating Officer of Windward Hyundai, Windward Chrysler Dodge Jeep Ram, and Jerry V's Honolulu Hyundai. In this episode of Re…
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In a corporate workplace, leading with empathy and authenticity is crucial for creating a supportive and motivated team. This heart-centered leadership fosters trust, enhances communication, and aligns the team with the company’s mission. Mark Frein, COO of Oyster, emphasizes the importance of continuous learning, self-reflection, and embracing vul…
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Send us a text Mastering the Customer Journey: Insights from Freshworks' Preethie Vimalan In this insightful episode of the Customer Success Playbook Podcast, host Roman Trebon engages in a thought-provoking conversation with Preethi Vimalan, Manager of Onboarding at Freshworks. Preethi shares her expertise on the five key phases of the customer jo…
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Looking for reliable and professional appliance repair services in Edmonton? Look no further! John H. Appliance Repair Expert in Edmonton offers repair services for a wide range of home appliances, including refrigerators, dishwashers, dryers, washing machines, stoves, ovens, and more. As a fully licensed journeyman appliance repair technician with…
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Ever wondered what it truly takes to be a successful business owner? In this episode, we strip away the glamour and dig into the raw realities of entrepreneurship. We'll share personal stories about transforming our relationships with friends and family into powerful catalysts for our business aspirations. From the gut-wrenching moments of failure …
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What if you could hire and manage the perfect salesperson? Ok, you might call that person a comfort consultant or some other title. What would the perfect salesperson do for your bottom line? Jonathan Whistman has the proven methodologies for hiring that perfect salesperson. He is the author of the Sales Boss: The Real Secret to Hiring, Training, a…
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On this episode of Boys Under The Hood, James and Pat talk about different forms of marketing and the reasons to use each. Then James talks about an extreme example where they weren't able to market for people. Listen now to find out why! Thank you for listening! Visit our website to listen to more episodes or to ask a question. www.LotusPE.us Use …
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As the leaves begin to fall and paint the landscape in warm hues, your yard whispers a gentle reminder: winter is coming. But don’t let that thought fill you with dread. With the right approach, you can turn your autumn cleanup into a head start on a gorgeous spring landscape. In this guide, we’ll walk you through everything you need to know about …
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For same-day washing machine services in Zirakpur, depend on our master specialists. We comprehend how problematic a breaking down washing machine can be, so we focus on fast and proficient help to get your machine moving along as planned once more. Whether it's a minor issue or a significant fix, our gifted experts are prepared to deal with a wide…
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How can AI transform your work-life balance and boost productivity? Join us as we explore this captivating topic with Eric Miquelon, President of Avanade North America. Eric shares his firsthand experience using AI tools like Microsoft 365 Copilot to alleviate leadership fatigue and enhance employee well-being. Learn how AI isn't just about cutting…
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For affordable washing machine repair in Mohali, trust us for prompt and professional service. Our trained technicians are experienced in diagnosing and fixing all types of washing machine problems, ensuring that your appliance is back to work quickly. We understand the inconvenience of a faulty washing machine, which is why we prioritize quick res…
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How can new leaders earn trust from day one? In this episode of Relationships at Work, host and leadership expert Russel Lolacher dives into the importance of honoring past legacies when joining a team. Whether you're stepping into a new role or leading an established group, understanding the history behind their successes and challenges is key to …
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In this episode of the Well-Oiled Operations™ podcast, Stacy delves into the critical mindset shifts for CEOs, underscoring the vital role of belief and confidence in driving business success. She shares her personal journey from a struggling young entrepreneur to a thriving business mogul, highlighting how pivotal moments and these mindset shifts …
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Insights from Selling a 35-Year Business: A Conversation with Donna Alteen In this episode of 'The Real Bottom Line,' host Wendy welcomes her guest Donna Alteen, a seasoned entrepreneur who shares her extensive experience in running and eventually selling her business after 35 years. Donna emphasizes the importance of early planning, setting up a l…
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Send us a text Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1 Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business…
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In this episode of Relationships at Work, Russel chats with author, keynote speaker, research and success coach Simon Bailey on what it takes for leadership resilience and brilliance. Simon shares his insights and experience in... Resilience is a double-edged sword. Brilliance is a necessary compliment to resilience in leadership. Generational diff…
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In this episode, we discuss how new team managers can succeed by adopting a mindset of active listening and caring leadership. By building authentic connections and fostering trust, you can create a supportive environment where communication and collaboration thrive. This approach helps inspire confidence, easing your transition into leadership whi…
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Send us a text In this insightful episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger engage in a dynamic conversation with Jarvis Harris, Global Head of Customer Success and Renewals at Xactly. The discussion revolves around creating an effective segmentation plan for first value delivery, emphasizing the importa…
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Discover how prioritizing customer care and ethical business practices can lead to remarkable success in our latest episode. We promise you’ll gain invaluable insights from Jackson of - Breeze - Southern Utah's Air Duct and Dryer Vent Cleaning Service, who transitioned from a potential medical career to running a thriving business in Southern Utah.…
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In honor of Labor Day, I asked Suzi Lemen to give you some of the new rules and regulations as they apply to your employees. Suzi lives, eats, and breathes employee rules, regulations, and the alphabet soup that is FLSA (Fair Labor Standards Act). Her company, Dynamic Corporation solutions, has an HR Tool Kit for smaller businesses – and it complie…
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Join Jim and Josh in this insightful episode of the SEAL podcast as they dive into the journey of Vanderberg Clean, a company celebrating its 15th anniversary. Josh shares his experiences from managing a franchise to owning a successful janitorial and commercial cleaning service. Discover how Vanderberg Clean built a strong reputation in the market…
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Do you struggle with time management as a business owner (or as anyone who is involved in the business world)? Then maybe you need a guide to help you keep track of your everyday tasks to make sure deadlines are being met and your life/work balance is in order. Managing time properly can be extremely daunting for many people, but it doesn't have to…
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Imagine slashing your water bill in half while helping the environment – it’s not just a pipe dream, it’s possible with eco-friendly plumbing! In today’s world, where environmental concerns are at the forefront of our minds, the choices we make about our home’s infrastructure can have a significant impact on both our wallets and the planet. This is…
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When it comes to relocating in Denver, Samurai Movers stands out as the premier choice for dependable and efficient moving services. Known for their unparalleled professionalism and attention to detail, Samurai Movers has earned a reputation as the best movers in Denver. Their expert team handles every aspect of your move with precision, ensuring a…
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In this episode of our podcast we’ll review if the amount of rain in Arizona can influence the presence of more termites in your home. Varsity Termite and Pest Control offers effective termite control services in Glendale, Arizona. We specialize in eradicating the termites that are common to Arizona, and our termite exterminators can create a treat…
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What happens when leaders do nothing? In this episode, host Russel Lolacher exposes the silent damage caused by leadership inaction and its profound impact on workplace culture. Though it is often said that work culture is the sum of words said and actions taken, it is actually missing the bigger picture. Inaction has as much impact on our workplac…
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In this episode of the Well-Oiled Operations™ podcast, Stacy dives into mastering a winning mindset with Kara Loewentheil, a life coach, author, and former lawyer. The conversation explores deep insights into mindset, personal growth, and the societal conditioning that uniquely affects women in business. Stacy and Kara discuss how to break free fro…
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Join us for a deeply moving and authentic conversation with industry thought leaders Tyann, the Queen of Guest Experience, and Nick, our first frontline team member on the podcast. This episode takes a heartfelt turn, when Nick realizes he has found his people in this industry, reminding us all of the true spirit of hospitality. Tyann and Nick brin…
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Send us a text In this special edition reviewing 50 episodes of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger take a moment to celebrate a significant milestone. The duo reflects on their journey from the podcast's inception in March 2023 to their 50th release in August 2024, sharing insights into the evolution of thei…
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Tired of scrolling through social media instead of closing deals? In this episode, discover the shocking cost of social media distractions and how they're impacting your real estate income. Debbie reveals practical strategies to reclaim your time, boost productivity, and achieve your financial goals. It's time to break free from the scroll and unlo…
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How is consumer psychology reshaping the beverage industry? In this episode, we sit down with Hunter Thurman, CEO of Alpha-Diver, to discuss the findings of their BEV50 report. We’ll explore how psychological insights drive the success of the top 50 beverage brands in the U.S. and how factors like impulse buying and social endorsement influence wha…
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In this episode of Relationships at Work, Russel chats with speaker, author and change enthusiast Cassandra Worthy on how we can embrace difficult emotions and harness the power of change enthusiasm. Cassandra shares her experience and insights in... Emotional awareness as a foundation for change. Opportunity for change in adversity. Resilience is …
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John Keel's Entrepreneurial Journey and Mastering LinkedIn In this episode of The Real Bottom Line, host Wendy interviews John Keel about his diverse entrepreneurial journey and the valuable lessons he has learned along the way. At 77, John shares his experiences from his three vastly different careers, including the launch and sale of a successful…
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Send us a text Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1 Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business…
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Send us a text In this episode of the Customer Success Playbook podcast, hosts Roman Trebon and Kevin Metzger delve into the often-overlooked realm of Partner Success within the SaaS industry. Joined by Pauline Van Backle, Partner Success Manager, and Karen Siddiqi, Senior Director of Partner Success at Five9, the discussion explores the strategic …
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In this episode, Carmen teaches the power of deep emotional intelligence in connecting with and inspiring others, as well as the necessity of courage in upholding one’s values during difficult times. She emphasizes the importance of overcoming biases to build authentic relationships based on understanding and trust. Additionally, Carmen highlights …
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