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Mai Mult
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Most learning is superficial and fades quickly. This podcast will equip you to move to learning that is durable because it is deep. Deep learning lasts because it respects the way the brain works. Inquiring minds want to know "how" and "why"—not just what!
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Гости подкаста — специалисты в разных сферах AI. С ними мы обсуждаем профессию AI Researcher, карьерный рост и собеседования, а также исследования в разных областях, от фундаментального AI до медицины и квантовых компьютеров.
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Welcome to The Deep Learning Crowd Podcast. We talk about individual journey's in the world of AI and discuss topics around Deep Learning. We discover first hand from our guests about some of the most interesting applications their companies are using right now.
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Find me on Github/Twitter/Kaggle @SamDeepLearning. Find me on LinkedIn @SamPutnam. This Podcast is supported by Enterprise Deep Learning | Cambridge/Boston | New York City | Hanover, NH | http://www.EnterpriseDeepLearning.com. Contact: Sam@EDeepLearning.com, 802-299-1240, P.O. Box 863, Hanover, NH, USA, 03755. We move deep learning to production. I teach the worldwide Deploying Deep Learning Masterclass at http://www.DeepLearningConf.com in NYC regularly and am a Deep Learning Consultant ser ...
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Most AI research today is done by elite universities and corporate labs. The pursuit of science and creativity should be a viable project for any person, from any walk of life, who is excited by that feeling of mystery and building something that grows. chloe is an end to end neural network chatbot written in PyTorch based on the transformer. Accomplishing goals through conversation is a task we can relate to, chatbots are an ideal agent through which to connect new research to our current u ...
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show series
 
Damien welcomes Fertitta Entertainment's contact center director Brian Jeppesen to the pod to discuss Brian's long career in customer service, the nuances of the casino-hoteling industry, and why roadblocking by IVR is an outdated approach. Introducing: Conversations - a collection of provocative chats with the next generation of CX leaders. Read B…
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Damien and Nikola tackle the age-old tech question: should enterprise contact centers build or buy AI solutions? They cover pros and cons considered in the decision-making process, highlighting the importance of established vendors, internal capabilities, technological advancements, user experience, and the need for accountability and measuring suc…
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Damien welcomes Business Value Analyst Steven Fine to the pod and discusses the evolution of measuring success in contact centers, focusing on integrating AI and automation technologies to improve customer experience and operational efficiency. Their chat emphasizes the importance of marrying sentiment analysis with Customer Satisfaction (CSAT) met…
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Today's chat between Nikola and Damien delves into the concept of 'AI washing,' where companies exaggerate their level of investment in AI technology to capitalize on the current hype. The episode covers the evolution of AI, the challenge of distinguishing genuine AI applications from superficial ones, the potential need for regulation to prevent m…
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Nikola and Damien delve into the topic of humanizing technology and AI, touching upon the preference for non-human interactions in vulnerable states, the challenges of identifying automated systems during conversations, and the importance of transparency in AI interactions. Opinions on the potential cultural impacts of humanized AI, the debate arou…
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In today's episode, Michelle and Nikola discuss the challenges and strategies involved in managing disruptive change, particularly related to deploying AI in large businesses. Their talk emphasizes the importance of champions within organizations, the role of companies like Accenture, starting small to de-risk projects, and the impact of change man…
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Join Damien and Tomasz, a senior machine learning engineer at PolyAI, as they discuss the key highlights of NVIDIA's megacon GTC. They discuss standout sessions, including the announcement of NVIDIA Blackwater platform for reducing cost and energy requirements of high-performance AI systems. They also talk about the concerns around the size of lang…
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Laura debuts hosting in today's episode, which discusses various concerns and myths around generative AI, particularly addressing Gartner's prediction of a customer's death due to bad information from AI chatbots. It also delves into real-life scenarios such as the Air Canada lawsuit, mishaps with Google Gemini, and the overall impact of generative…
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Today's episode covers the potential impact of successful AI implementation in contact centers on the career growth, and promotion of contact center leaders. We're highlighting how AI can provide strategic insights, drive operational efficiencies, and add value beyond just automation. Michelle and Nikola also touch on the importance of leveraging d…
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Healthcare is better at treating disease than at creating and maintaining health. Dr. Daniel Hindman of the Johns Hopkins hospital system argues that medical professionals fail to grapple with the real determinants of patient health. Healthcare presumptuously treats even foreseeable physical dysfunction or limitation within a human lifespan as a pr…
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Michelle and Nikola discuss the impact of recent AI advancements on customer experience, including the developments in generative AI, multimodal explorations, and new AI products. They cover topics such as the potential for AI memory, personalization, and consumer data privacy, as well as the evolving consumer expectations and trust in AI technolog…
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PolyAI's Global VP of Solution Consulting Brad talks with CEO Nikola about the future of customer data in the contact center. They discuss the value of data in improving customer service, the challenges in gathering practical data faced by traditional contact centers, the role of AI in capturing and analyzing data, and the potential benefits of usi…
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Nikola and Michelle dish about the future of fully automated support systems, the pros and cons of effective accelerationism, and the balance between automation and human interaction in the contact center - now and tomorrow. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep Learning pod on YouTube…
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Kylie Whitehead and Meghan Berton discuss the importance of implementing guardrails to limit a system to its intended scope and ensure the generated outputs are safe. They also touch on topics like user input filtering, hybrid generative AI solutions, hallucination management, and preventing offensive or biased responses. These and highlighting cha…
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Damien and Nikola discuss the importance of safeguarding when deploying generative AI instances, specifically calling out the recent DPD debacle, where a chatbot was manipulated to produce inappropriate content. The episode also touches on the concept of retrieval augmented generation (RAG), and the potential flags to watch out for when building an…
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Kylie and Michelle converse about the role of brand in the contact center, highlighting the disconnect between the effort put into creating engaging brand experiences and the impersonal nature of current contact center operations. They explore the challenges brands face in maintaining a consistent brand experience and personal connection throughout…
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In this insightful episode, host Kylie Whitehead converses with Dr. Ivan Vulić, a Senior Scientist at PolyAI and a Principal Research Associate at the University of Cambridge. They discuss the development and advantages of 'Pheme', a new, more efficient model for voice generation developed by PolyAI. Unlike existing Text-To-Speech (TTS) models, Phe…
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In this episode, Michelle and Nikola discuss the year in review for PolyAI and the advancements in conversational AI. They also talk about New Year's resolutions and the impact of generative AI on various industries, including therapy and entertainment, address skeptics and deniers, and conclude by creating a virtual assistant for Nikola's Serbian …
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Join hosts Michelle and Nikola as they dive into a potentially industry-shaping lawsuit: the New York Times vs OpenAI. They explore various aspects of this case, including implications for copyright, fair use, and the value of journalism in today's AI-driven world. The duo also touches upon potential threats to traditional journalism from AI, the s…
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Join host Kylie Whitehead as she discusses the transformation of voice generation with PolyAI's head of machine learning, Paweł Budzianowski. They delve into the history of voice generation, discussing its inception in the 1950s and the influence of movies like 'Her' on its development. They also explore the shortcomings of current AI voices like S…
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In this episode of Deep Learning with PolyAI, Michelle and Nikola shed light on the potential of AI and voice technology in enhancing the retail customer experience. They talk about the challenges retail faces, the importance of brand consistency, the impacts of seasonality on the industry, and how AI can streamline processes while maintaining a hi…
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In this highly reactive episode of Deep Learning, Damien and Nikola talk about the recent announcement of the AI Alliance and Google's Gemini release. They discuss the formation and purpose of the AI Alliance, the role of academia in the AI space, and the potential impact on the future of organizational design. They also speculate about the motives…
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The Deep Learning pod is back, and this week Nikola and Michelle discuss effective altruism, its influence on technology builders, and its potential role in the recent OpenAI drama. Is it a guise for-profit entities to deflect scrutiny? Should it be the guiding force for AI regulation, or at minimum, responsible deployment? What's Peter Singer's sh…
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In this thought-provoking episode of Deep Learning with PolyAI, hosts Damien (Communications) and Nikola (CEO & Co-Founder) delve into the topic of Artificial General Intelligence (AGI) and its broad implications. Nikola shares his expert understanding of AGI, contrasting it with popular views of AI and shedding light on the effects and challenges …
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This week, hosts Michelle Schroeder (SVP, Marketing) and Nikola Mrkšić (CEO, Co-Founder) of PolyAI talk about the crux of boosting both operational efficiency and customer experience. The hosts examine how the pitfalls of traditional interactive voice response (IVR) systems have shaped customer perceptions, and how a blend of AI and human interacti…
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PolyAI's Michelle and Nikola unpack announcements from this week's DevDay, touching on GPT-4 Turbo, the impact of consistent model output, the marketization of custom GPTs, and the intriguing possibilities of new text-to-speech capabilities. Additionally, we touch on the importance of reproducibility and security considerations in enterprise-level …
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In this episode of the PolyAI podcast, host Kylie Whitehead interviews Paweł Budzianowski, the head of machine learning at PolyAI. They dive into the past 70 years of speech recognition, moving from hidden Markov models to deep learning transformations and beyond. Plus, Seinfeld and Jordan Peele in the speech zeitgeist? 00:43 The Importance of Voic…
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In a continuation of last week's episode, PolyAI's Michelle (SVP Marketing), Nikola (CEO) and Yan (COO) delve into the challenges of enterprises building upon LLMs, and the importance of explainability, accountability, and safety in all aspects of AI deployment. Also, is hybrid the way in the short term? Follow PolyAI on LinkedIn Watch this and oth…
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Ooh, a new look! Michelle (SVP Marketing), Nikola (CEO), and Yan (COO) discuss the changing landscape of conversational AI, the impact of generative AI, control and expectations, and the potential for brands to sculpt their voice assistants to enhance customer experiences. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep Learning…
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This one starts off strong! Episode 3 in a weekly series touching on AI, voice and the customer experience. Today, Michelle and Nikola of PolyAI discuss the specific applications of genAI in the contact center, and what risks/benefits exist on both sides of the call. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep Learning pod o…
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There's a lot of hype around the application of generative AI to the voice channel. Listen in as Nikola and Michelle discuss who's doing it and how, what pitfalls organizations need to be aware of, and what you can expect from the next generation of models like GPT 4.0 and beyond. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep …
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In their first episode, join PolyAI CEO/co-founder Nikola Mrkšić and SVP Marketing Michelle Schroeder as they discuss – and demo! – the impact of generative AI on voice assistants for the enterprise. Future implications, initial hesitations by AI practitioners, and key differences between generative and non-generative models. Follow PolyAI on Linke…
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History seems to be something you either love or hate with almost no middle ground. Names, dates, events—trivial pursuit. Is that your view of history? What if history is really the assembly of facts into a compelling narrative? Our minds love stories! Join historian Brenda Schoolfield as she narrates her journey to a pedagogy that engages students…
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Гость выпуска — Андрей Васнецов — основатель & CTO Qdrant — стартапа, который разрабатывает векторную базу данных. С Андреем обсудили: - Что такое векторные базы данных и где они применяются; - Как векторные базы данных можно использовать в ChatGPT; - В чем сложность реализации векторных баз данных; - Путь Андрея в создании стартапа Ссылки: Таймкод…
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Pedagogy is often viewed as a personal choice and untouchable—a kind of third rail. The SITS model aims to transform faculty into clear incisive thinkers who embrace transformed pedagogy in order to optimize deep learning in their students. This episode is an interview with the Track 2 faculty cohort in the Summer Institute in Teaching Science 2023…
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The 3-legged stool is the compact embodiment of a comprehensive model of teaching and learning. In this episode we explore the development of clear thinking teachers through an interview with Dr. Timothy Tittiris, a participant in Track 1 of the Summer Institute in Teaching Science 2023.De către Mike Gray
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