THE podcast for entrepreneurs and leaders of small growing businesses who want to grow and lead a team of high performers. We cover all things hiring, team, people and leadership development through a mix of solo and guest episodes. You'll hear highly practical information and real behind-the-scenes stories to support you to grow the business and life of your dreams.
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Behind The Scenes: Triumphs, Tests & Truth Bombs of 2024
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22:01
We're pulling back the curtain on what 2024 really looked like - beyond the glossy social media highlights and into the reality of running a business! In this special end-of-year episode, I'm sharing MY full picture of running a successful business - from the moments that had me pouring a glass of bubbly to the days that had me questioning everythi…
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The Franchise Success Formula: Values, Vision, and Making Hearts Sing; Lessons in Culture-First Leadership from ActivOT's Founder Helen Wait
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33:50
What if the secret to scaling your business wasn't about rigid systems, but about leading with your values? In this inspiring episode, Helen Wait shares how she transformed her solo occupational therapy practice into ActivOT, Australia's first OT franchise business with over 65 franchisees across five states. From unconventional hiring practices to…
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4 Thinking Preferences: Which One Drives Your Brain?
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21:37
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21:37
Have you ever wondered why some tasks energise you while others leave you drained? Or why certain people’s problem-solving approaches make perfect sense to you, while others leave you feeling baffled? In this episode of The Big Dreams Great Teams Podcast, Paula Maidens explores the fascinating world of thinking preferences and how understanding the…
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Scaling to $7M in 4 Years: Essential Business, Team & Leadership Lessons with Allana Ford
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32:47
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32:47
Join us for an inspiring conversation with Allana Ford, the founder and CEO of Muse Pilates, who has built an incredible fitness empire across Australia in just five years. Since opening her first studio in December 2019, Allana has grown Muse Pilates to 13 locations with nearly 100 team members - and she's just getting started. In this conversatio…
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Time vs. Energy Management: Is Time Management Obsolete?
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13:05
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13:05
In this episode, Paula shares her thoughts on the debate between time management and energy management. Paula reflects on a recent discussion she heard about the shift from time management being the gold standard to energy management taking the lead and explores how both concepts are crucial for productivity and well-being, ultimately arguing that …
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Managing Anxiety, Mental Health & Burnout in the Workplace with Dr. Jodi Richardson
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35:25
In this episode of The Big Dreams Great Teams Podcast, Paula sits down with Dr. Jodi Richardson, a leading expert on anxiety and mental health, to dive deep into the complexities of anxiety, stress management, and burnout. Dr. Jodi shares her personal journey and professional insights, offering practical tools and strategies for managing anxiety in…
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Q4 Retention Activities To Power Up Your Team for 2025
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23:53
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23:53
In this episode of The Big Dreams Great Teams Podcast, Paula dives deep into the strategic activities you can prioritise in Q4 to wrap up 2024 on a high note and set your business and team up for success in 2025. From celebrating wins and reflecting on lessons learned to checking in on your team's well-being, this episode is packed with actionable …
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Creating a 'Bad Day' Business Model Through Automation - with Peta Serras
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34:00
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34:00
In this episode of The Big Dreams Great Teams Podcast, we dive into the strategies that can help small business owners turn challenging days into opportunities for growth and innovation and ultimately make business more profitable and sustainable. Paula is joined by special guest Peta Serras, founder of Professional Babe, who shares her extensive e…
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Remuneration Models - Which Pay Structures Are Right For Small Business (& What To Avoid)
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30:30
In this episode of The Big Dreams Great Teams Podcast, we're diving into one of the most crucial aspects of building a strong and loyal team—rewarding employees. As your small business grows, choosing the right remuneration model can be a game-changer for attracting and retaining top talent. From salary-based pay to commission structures and staff …
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5 Leadership Habits You Need To Break To Scale Your Business
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17:40
In this episode of The Big Dreams Great Teams Podcast, host Paula Maidens dives into the five critical leadership habits that CEOs of small businesses need to break in order to scale successfully. As your business grows, the leadership strategies that worked in the early days often become roadblocks to further success. Paula explores common pitfall…
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Unlocking the Link Between Productivity and Profitability in Small Business
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17:54
In this episode, Paula reveals five proven strategies to measure and optimise your team’s productivity. With real-world examples, she demonstrates how increasing team productivity leads directly to higher profitability and greater financial success for your business. If you’re a small business owner committed to growth, this episode is packed with …
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Navigating ADHD and Entrepreneurship with serial business owner - Jane McFadden
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49:29
Jane McFadden, an entrepreneur, former psychologist, author, neurodiversity specialist, and neuroscientist, shares her personal experience and academic knowledge on ADHD, entrepreneurship, and business. She discusses her journey from traditional psychology to starting her own psychology company (now the largest in Australia), and the challenges she…
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My #1 Philosophy for Life & Business
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24:35
In today’s episode, Paula shares her #1 philosophy in business and life and that is… the power of choice. In this personal share, she opens up about how this applies to various aspects of her life and business and how this belief is empowering and stress relieving! Paula shares personal examples of how she has applied this philosophy including clos…
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Transforming Performance through Team Events with Mykel Dixon
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35:05
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35:05
In today’s episode, we’re diving into the world of Team Events and how to build High Performing Teams with the incredible Mykel Dixon - a jazz musician, award-winning speaker, award-winning author and recognised authority and professional speaker for Fortune 500 and ASX200 listed companies. He shares his expert insights on engaging participants and…
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The Pros, Cons & Differences You Must Know When Hiring Subcontractors
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19:49
In this episode, Paula dives into the different types of subcontractors that are available, and in particular she compares hiring a Subcontracting Team to a Freelancer. She explains that while the terms are often used interchangeably, there are technical differences between the two and like all things, each different type has benefits and considera…
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How to Attract & Retain LOYAL Team Members
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28:43
This episode addresses a commonly asked question which is How to Retain Employees. Paula discusses the elements to both Attract and Retain Loyal Employees and Team Members which to her, is much more than someone who just ‘stays’ and ‘shows up’ every day in your business. Paula starts by sharing what loyalty means to her and shares examples of how v…
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The Ultimate Guide to Reference Checks: Hire RIGHT for Your Small Business
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14:15
In this episode, Paula Maidens addresses the importance of reference checks in the hiring process for small business owners. She shares unique insights into a candidate's past performance and work ethic, which you can gather from a reference check, including information that cannot be obtained through interviews or resumes. When conducted effective…
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Client Lesson #9: Delegate, Don't Do
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5:12
Welcome to our Client Lessons Series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this episode, Paula shares a personal lesson from the universe about the importance of delegation and…
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Subcontractor vs. Employee - Which One Is Right for You?
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13:02
In this episode, Paula Maidens discusses the difference between hiring a subcontractor and an employee. She addresses common assumptions and myths about each option and provides insights into the pros and cons of both. Paula covers the importance of considering three key factors: time, commitment, and control and offers insightful questions to help…
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Client Lesson #8: Is it REALLY that urgent?
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4:49
Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary The theme of this lesson is the importance of pausing and not reacting immediately to every ur…
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Reducing the STRESS from Having Employees
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24:03
In this episode, Paula Maidens discusses the stress that comes with having employees and provides practical tips and strategies to reduce that stress. She emphasises the importance of normalising the stress and reframing the mindset to view employees as an investment rather than just an expense. Paula also talks about the significance of effective …
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Client Lesson #7: Do THIS to NOT be frustrated when hiring someone to do the same job as you
4:00
4:00
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4:00
Welcome to our new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this episode, we discuss the critical considerations when hiring someone to deliver the same serv…
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Stop having BORING Team Meetings! Here's how.
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16:32
In this episode, Paula Maidens explores the necessity of team meetings and how to make them effective. She discusses the signs of unnecessary meetings, such as boredom and long durations, and highlights the importance of impactful and purposeful meetings. Paula talks about how meetings can foster the key elements required to have a ‘high performing…
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Client Lesson #6: Preparing for Holidays (so you can actually relax!)
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4:36
Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this episode, Paula dives into the essential steps for business owners to take a well-deser…
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Dealing with Stress, Overwork & Burnout with Dr Hayley Kelly
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37:53
Today’s guest with Paula Maidens is Dr. Hayley Kelly, a clinical psychologist and business coach, shares her journey of overcoming stress and burnout and offers insights on managing stress as an entrepreneur. Hayley explains the concept of allostatic load, which is the toll that stress takes on us, and emphasises the importance of understanding our…
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Client Lesson #5: Delegating leadership within your team
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5:25
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5:25
Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this client lesson, Paula talks about delegating leadership and how it is important as your…
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The Impact of Team Effectiveness on Your Clients & Your Brand
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19:48
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19:48
In this episode, Paula Maidens explores the impact of effective team management on brand experience through real-life observations of two very different renovation teams on her street. This episode could also be called “Lessons in Team Management from the Tradies on My Street!” You’ll hear Paula’s key insights on how she can see from the outside th…
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Client Lesson #4: There is ALWAYS light at the end of the tunnel
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4:12
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4:12
Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this client lesson, Paula shares an inspiring lesson from one of her recent private clients…
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EOFY Reflections: Revenue is down but my WAGE IS UP
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23:58
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23:58
In this episode, Paula reflects on the past 12 months in her business and shares her end-of-financial year review. She discusses the decline in revenue but emphasises that she paid herself more in wages compared to the previous year, which is more important to her. Paula highlights her business value of chasing profit rather than just revenue and t…
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Client Lesson #3: Why You Must TEST In Your Hiring Process (& how to feel good about it!)
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5:40
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5:40
Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this conversation, Paula discusses the common feeling of “being mean” or “awkward” during t…
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BTS of My Recent Filipino VA Hire & 4 Top Tips for You To Do It Too!
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21:26
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21:26
In this episode, Paula shares her experience of hiring a Filipino virtual assistant, providing an in-depth look at the hiring process and valuable insights for businesses considering hiring virtual assistants from the Philippines. She breaks down the step-by-step process, highlighting the importance of clarity, research, and trial periods in ensuri…
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Client Lesson #2: Common Hiring Mistakes You Can Avoid
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5:49
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5:49
Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary This lesson dives into the importance of creating an effective application screening process t…
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Struggling to FIND quality applicants & stand out to potential employees? Here’s what to do
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16:13
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16:13
In this episode, Paula Maidens dives into a common challenge many business owners face: struggling to find the right candidates for their job openings. Paula reveals that the issue often lies not with the availability of talent but with the way job advertisements are written. She shares valuable insights on how to craft compelling job ads that effe…
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Client Lessons #1: Delegating EMAIL in a way that's easy (for you!)
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8:10
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8:10
Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary Entrepreneurs and business owners of all sizes often struggle with delegating tasks, especiall…
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Why Hiring is Different In 2024 (& Why You Need to Know HOW To Get It Right For Small Business Success!)
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22:41
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22:41
In this episode, Paula Maidens delves into the essential strategies for achieving hiring success as a small business owner in 2024. With over 17 years of HR and recruitment experience, Paula shares invaluable insights into how to confidently hire employees, ensuring your team performs at its best. Whether you're looking to hire your first team memb…
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The impact STRESS has on you & your business with Aubrey Nation
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31:16
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31:16
In this episode of Big Dreams Great Teams®, I am joined by Aubrey Nation, a Registered Nurse, Yoga and Meditation Teacher and Wellness Expert who specialises in Functional Genetic Testing. Aubrey shares her insights on personalised health, functional genetic testing and what the impact of stress can be on our health as entrepreneurs. We discuss the…
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Unlocking the Secrets to A High Performance Culture
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12:26
In this episode, I discuss the relationship between a high performing team and culture. There are many different ways of looking at this and I explore the questions of ‘does high performance come from a good culture?’ Or, ‘does culture drive high performance?’ I explore how they are interdependent, with each influencing and reinforcing the other. I…
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Why These 5 Words are Music To My Ears
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26:49
In this episode, I discuss the importance of fostering an environment in your business where team members feel empowered to take initiative and make decisions, particularly in busy or peak times. I talk about why giving permission and creating psychological safety for team members is important for your business, and how it allows them to make execu…
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4 Signs Your Team is EFFECTIVE
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19:47
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19:47
Today, I discuss the four characteristics of an effective team and how to identify whether your team is operating efficiently (or not!). I share the reasons why having regular conversations with your team about expectations and decision-making is important if you want your team to operate effectively and in a spacious way. I talk about how to under…
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How to Overcome These 2 Common Business Challenges
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19:44
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19:44
In this episode, I discuss two common business challenges that have been a theme for many of my clients in the first quarter of 2024. I talk about how to manage team members you feel are performing at an average or below-average level, and how to evaluate your team costs and efficiency, particularly in the context of potential changes in revenue. I…
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How Much Should You Pay Your Staff?
26:57
26:57
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26:57
In this episode, I talk about how to determine appropriate pay structures for your team members, and how it can impact your team dynamics and business outcomes. I explore some of the intricacies of underpaying and overpaying for a role, and explain why it is important to align pay rates with market research, financial feasibility, and the role's in…
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Decision Making Authority & Why You Need To Give It Away
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25:25
In this episode, I discuss what decision-making authority is in your business and why it is important. I share how to hand over more of your decision-making power to build trust and confidence with your team. I explore the reasons why clear decision-making power is essential to ensure the smooth operations and growth of your business. I share some …
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Powerful Content: How to ramp up your visibility without doing it all yourself with Mel Daniels
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32:25
In this episode of Big Dreams Great Teams®, I am joined by Mel Daniels, a Content Marketing Strategist, speaker, podcast host and author. Mel shares her insights on how to create powerful content, the importance of authenticity, and when and how to delegate content creation within your team. Mel shares the four P’s of content creation, and why they…
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Boundaries: How to set ones that work (& keep them!)
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34:29
In this episode of Big Dreams Great Teams®, I delve into the importance of setting and maintaining healthy boundaries in your business, and with your team. Boundaries are a positive tool for creating a thriving work environment, and they will support your business for further growth and success. I talk about how clear boundaries are guiding princip…
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Performance Enhancing Conversations with your Team
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22:03
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22:03
In this episode, I discuss the importance of having performance enhancing conversations with your team. These conversations are necessary to have regularly when you want to improve the performance of team members who are already ‘doing okay’ but you know could be doing better. I talk about how performance enhancing conversations should be two-sided…
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Secrets to Successfully Hiring & Managing a Community Manager with Shana Lynn
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30:11
In this episode of Big Dreams Great Teams®, Paula is joined by Shana Lynn, a trusted advisor for top-tier subscription companies looking to amp up their customer retention. Today, Shana talks about being an online community strategist, and shares her expertise on hiring and managing community managers. We discuss the benefits of having someone else…
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Mastering Delegation: 7 steps to avoid burnout
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19:28
In this episode the host, Paula Maidens discusses the importance of mastering delegation to overcome the cycle of overwork. She shares seven steps to effectively delegate tasks and responsibilities in a business and offers ways that you can delegate effectively, free up their time, reduce stress, and create a business that can thrive beyond their p…
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Hiring a Filipino VA with Offshoring Expert Tiffany English
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23:09
In this conversation, Paula talks to offshoring expert Tiffany English about all things offshoring and in particular, how to make a success of hiring a Filipino VA. Tiffany starts with sharing the difference between offshoring versus outsourcing and the various skills and roles that Filipino offshore resources can excel in including how much this h…
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When is it time to FIRE someone?
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21:45
In this episode Paula dives into the common question of “When it is the right time to let someone go” along with all those other common questions about firing including "How much time is reasonable" "How do you know enough is enough" etc etc! This episode covers all the important considerations you need to take into account including the importance…
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How to BE yourself at work with Cassandra Goodman
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26:48
How to BE yourself at work with Cassandra Goodman Welcome to another podcast episode with Paula Maidens. In this episode, Paula interviews Cassandra Goodman, a seasoned leader with over two decades of global executive experience. Cassandra, the author of "Being True: How to Be Yourself at Work," shares insights on authentic leadership and the impor…
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