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Marzia Aricò 'Service Measurement; Connecting (and measuring) the dots between zoom levels'
Manage episode 349172721 series 3235472
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In this episode I chat with Marzia Aricò, Design Director at Livework in London, and based in the stunning city of Rotterdam. We chat about service measurement - and some of the new work that Marzia and her colleagues at Livework have been working on to help move the dial forward for organisations in this space.
It’s a fantastic conversation and totally enjoyed connecting with Marzia - let’s jump in!
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