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How To Boost Your Care Home's Online Reputation - a Care Home Management podcast

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Manage episode 286003804 series 2828418
Content provided by Care Home Management. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Care Home Management or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

In this special podcast we explore how care homes can tackle negative reviews online.
Publishing editor Steve Hemsley is joined by Jay Purcell, customer success manager at experts Reputation. They discuss:
* Why care homes should care about online feedback
* What care homes need to do to succeed online
* How social media and reviews impact occupancy rates, resident satisfaction and ultimately revenue
* Why care homes should carry out online surveys
* How online feedback can drive positive change in any care home business
Tune in.
More podcasts: https://chmonline.co.uk/podcast/

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

  continue reading

86 episoade

Artwork
iconDistribuie
 
Manage episode 286003804 series 2828418
Content provided by Care Home Management. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Care Home Management or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

In this special podcast we explore how care homes can tackle negative reviews online.
Publishing editor Steve Hemsley is joined by Jay Purcell, customer success manager at experts Reputation. They discuss:
* Why care homes should care about online feedback
* What care homes need to do to succeed online
* How social media and reviews impact occupancy rates, resident satisfaction and ultimately revenue
* Why care homes should carry out online surveys
* How online feedback can drive positive change in any care home business
Tune in.
More podcasts: https://chmonline.co.uk/podcast/

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

  continue reading

86 episoade

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