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Bonus: Predicting The Future of First Party Data with Black Crow's Richard Harris and Klaviyo's Steve Rowland
Manage episode 405009243 series 2899866
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Hello and welcome to DTC Podcast, I'm Eric Dyck, today we're forecasting the future of First Party Data with a couple SAAS Legends: Richard Harris, CEO of Black Crow AI and Klaviyo's President, Steve Rowland...
With third party cookie data disappearing, first party data becomes all the more important... This conversation covers the current state of the "cookiepocalypse" and a deep dive on what some really smart brands are doing with AI to create predictions about how to engage your customer across channels to produce the best customer experiences, across all channels.
You'll learn:
How AI can amplify your customer retention strategies, through personalized customer journeys, or "strands"
How the best brands balance their Email and SMS communications...
The Future of Omnichannel CX, driven by predictive AI...
It's not every day we get a Senior Executive from a Public Company on the DTC Podcast, So listen in...
and stick around until the end where I ask Steve how far Klaviyo is from investing in a Superbowl commercial
On with the show!
Timestamps:
[00:00] Introduction: Forecasting the Future of First-Party Data
[02:10] The Impact of Third-Party Cookie Changes on Marketing
[04:20] Utilizing AI for Customer Retention and Personalized Journeys
[06:40] Strategies for Effective Email and SMS Communication
[09:00] Growing Your List and the Role of Predictive Analytics
[11:20] The Future of Autonomous Marketing Systems
Hashtags:
#FirstPartyData
#DigitalMarketing
#AIinMarketing
#EmailMarketing
#SMSMarketing
#CustomerRetention
#DTCpodcast
#BlackCrow
#Klaviyo
#DataPrivacy
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video
560 episoade
Manage episode 405009243 series 2899866
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Hello and welcome to DTC Podcast, I'm Eric Dyck, today we're forecasting the future of First Party Data with a couple SAAS Legends: Richard Harris, CEO of Black Crow AI and Klaviyo's President, Steve Rowland...
With third party cookie data disappearing, first party data becomes all the more important... This conversation covers the current state of the "cookiepocalypse" and a deep dive on what some really smart brands are doing with AI to create predictions about how to engage your customer across channels to produce the best customer experiences, across all channels.
You'll learn:
How AI can amplify your customer retention strategies, through personalized customer journeys, or "strands"
How the best brands balance their Email and SMS communications...
The Future of Omnichannel CX, driven by predictive AI...
It's not every day we get a Senior Executive from a Public Company on the DTC Podcast, So listen in...
and stick around until the end where I ask Steve how far Klaviyo is from investing in a Superbowl commercial
On with the show!
Timestamps:
[00:00] Introduction: Forecasting the Future of First-Party Data
[02:10] The Impact of Third-Party Cookie Changes on Marketing
[04:20] Utilizing AI for Customer Retention and Personalized Journeys
[06:40] Strategies for Effective Email and SMS Communication
[09:00] Growing Your List and the Role of Predictive Analytics
[11:20] The Future of Autonomous Marketing Systems
Hashtags:
#FirstPartyData
#DigitalMarketing
#AIinMarketing
#EmailMarketing
#SMSMarketing
#CustomerRetention
#DTCpodcast
#BlackCrow
#Klaviyo
#DataPrivacy
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video
560 episoade
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