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Content provided by DTC Newsletter and Podcast and DTC Newsletter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DTC Newsletter and Podcast and DTC Newsletter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty
Manage episode 364098044 series 2899866
Content provided by DTC Newsletter and Podcast and DTC Newsletter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DTC Newsletter and Podcast and DTC Newsletter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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Get ready to dive into the world of personal branding, content creation, and customer experience in this thought-provoking interview, with Eli Weiss, Director of CX for Jones Road Beauty. Discover the cringy allure of following trends, the rise of volume-driven content, and the potential impact of AI. Learn why authentic connections and real value matter more than ever. Join the conversation on balancing efficiency and personalization, the power of human touch in business, and the secrets to creating meaningful customer experiences. Don't miss insights on tools for CX, the art of balancing AOV and LTV, and the role of enlightened hospitality in e-commerce. Tune in for a captivating exploration of personalized experiences, team structures, and the everlasting quest for customer loyalty. It's time to challenge tradition, adopt strategic thinking, and unlock innovative ways to enhance your brand's customer experience journey.
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466 episoade
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Manage episode 364098044 series 2899866
Content provided by DTC Newsletter and Podcast and DTC Newsletter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DTC Newsletter and Podcast and DTC Newsletter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
To subscribe to DTC Newsletter - https://dtcnews.link/signup
DTC Podcast listeners get an exclusive 20% discount at Tidio. Visit tidio.com/dtc to learn more.
Get ready to dive into the world of personal branding, content creation, and customer experience in this thought-provoking interview, with Eli Weiss, Director of CX for Jones Road Beauty. Discover the cringy allure of following trends, the rise of volume-driven content, and the potential impact of AI. Learn why authentic connections and real value matter more than ever. Join the conversation on balancing efficiency and personalization, the power of human touch in business, and the secrets to creating meaningful customer experiences. Don't miss insights on tools for CX, the art of balancing AOV and LTV, and the role of enlightened hospitality in e-commerce. Tune in for a captivating exploration of personalized experiences, team structures, and the everlasting quest for customer loyalty. It's time to challenge tradition, adopt strategic thinking, and unlock innovative ways to enhance your brand's customer experience journey.
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video
466 episoade
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Similar cu DTC Podcast
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
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