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Meet the woman behind the latest customer experience drive

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Content provided by Federal News Network | Hubbard Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Federal News Network | Hubbard Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

You might not think of the Office of Management and Budget as a locus of customer experience. That's where my next guest comes in. She's the first O-M-B head of customer experience, and a driving force behind the 2021 executive order call on all agencies to improve the services they deploy to the public. She's also a finalist in this year's Service to America Medals program. Amira Boland joins me now.

Learn more about your ad choices. Visit podcastchoices.com/adchoices

  continue reading

4568 episoade

Artwork
iconDistribuie
 
Manage episode 436836295 series 1532803
Content provided by Federal News Network | Hubbard Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Federal News Network | Hubbard Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

You might not think of the Office of Management and Budget as a locus of customer experience. That's where my next guest comes in. She's the first O-M-B head of customer experience, and a driving force behind the 2021 executive order call on all agencies to improve the services they deploy to the public. She's also a finalist in this year's Service to America Medals program. Amira Boland joins me now.

Learn more about your ad choices. Visit podcastchoices.com/adchoices

  continue reading

4568 episoade

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