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Best Way to Respond to a Negative Online Review
Manage episode 156346426 series 1185792
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How best to respond to a negative Online Review
No matter how you choose to run your business, it is inevitable that at some point or another, you will face the tough situation of getting a negative online review.
While it may be tempting to fire back in self-defense, or to wallow in self-pity, those reactions will only compound the criticism you are trying to escape.
Instead, it is best that you learn how to handle negative reviews, so that you can make the best of them, for the good of your business.
Here is a guide to the best way to respond to a negative online review:
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