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Step Out of the Driver’s Seat: How to Scale Beyond 1-2 Vehicles
Manage episode 453625422 series 3614002
Build a thriving transportation business that keeps moving forward when you get out from behind the wheel. In this episode, Ken and James share essential strategies for scaling beyond 1-2 vehicles to becoming a successful business owner in the ground transportation industry.
Key Takeaways:
- Great customer service and building trust from the first trip is vital for securing repeat business and reputation.
- Collaboration and learning from other industry experts can strengthen your business, highlighting that success in the ground transportation industry comes from being cooperative rather than cutthroat.
- Effective processes for training, onboarding, and operations are crucial to scaling your business beyond one or two vehicles.
- Understanding your cost structures and ensuring early profitability are necessary for sustainable growth.
- James keeps a pack of Wrigley’s Doublemint Gum at his desk to remind him of the importance of investing in marketing, even during economic downturns.
Subscribe to the show and leave a rating and review.
Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/
Connect with James Blain, President at PAX Training:
https://paxtraining.com/
19 episoade
Manage episode 453625422 series 3614002
Build a thriving transportation business that keeps moving forward when you get out from behind the wheel. In this episode, Ken and James share essential strategies for scaling beyond 1-2 vehicles to becoming a successful business owner in the ground transportation industry.
Key Takeaways:
- Great customer service and building trust from the first trip is vital for securing repeat business and reputation.
- Collaboration and learning from other industry experts can strengthen your business, highlighting that success in the ground transportation industry comes from being cooperative rather than cutthroat.
- Effective processes for training, onboarding, and operations are crucial to scaling your business beyond one or two vehicles.
- Understanding your cost structures and ensuring early profitability are necessary for sustainable growth.
- James keeps a pack of Wrigley’s Doublemint Gum at his desk to remind him of the importance of investing in marketing, even during economic downturns.
Subscribe to the show and leave a rating and review.
Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/
Connect with James Blain, President at PAX Training:
https://paxtraining.com/
19 episoade
Toate episoadele
×1 The 5 Pivots: How Maurice Brewster Built Mosaic Global Transportation from Scratch 1:05:28
1 Mastering Customer Service in Chauffeured Transportation: Insights from Tom Halsnik 54:01
1 The Story of Chauffeur Driven (and a preview of CD/NLA Vegas 2025) with Chris Weiss 1:12:09
1 Turning a Taxi Business into a Mini Bus Empire, with Jess Sandhu 49:44
1 Robo-Taxis & Regulations: Predictions on The Future of Transportation, with Matthew W. Daus 1:10:15
1 From Real Estate to Limousines: Diane Forgy's Path to a $6 Million Company 48:44
1 Video Marketing for Chauffeured Transportation Companies, with Sam Emam 45:39
1 The Customer Experience: From the First Phone Call to the Final Thank You, with Bruce Heinrich 48:50
1 Step Out of the Driver’s Seat: How to Scale Beyond 1-2 Vehicles 59:27
1 Why Join a State Association? Insights from Industry Leader Mike Rose 49:03
1 The Profit Equation: What Does the Perfect Chauffeur Company Look Like? 43:43
1 The Door-to-Door Experience: Corporate Travel Trends and Technology, with Susan Lichtenstein 53:36
1 Is the Luxury Service Experience On Life Support? 55:48
1 Proactive Ways to Manage Rising Insurance Costs, with Mike Marroccoli 51:44
1 2024 CD/NLA Show Recap: Navigating Industry Challenges and Opportunities 54:38
1 Rethinking Rideshare: How InDrive is Poised to Take On Industry Giants, with Adam Warner 43:49
1 From Taxis to Limousines: Insights From Brett Barenholtz and the Benefits of Association Involvement 54:59
1 Lessons in Luxury: Bruce Heinrich’s Guide to Chauffeur Excellence 45:52
1 The Inflection Point: Expanding or Surviving in Chauffeur Transportation 40:35
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