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Navigating Hospital Processes (or a Lack Thereof): Systemic Issues in Outpatient Surgery
Manage episode 415977563 series 2029215
Content provided by Mark Graban. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Graban or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
It's interesting to observe a hospital process (or lack thereof) when a family member needs surgery. I had the opportunity to do so one day last week. I originally shared this on LinkedIn as a post and real-time updates.
Thankfully, the clinical care seemed to be good, and that family member is recovering well from the outpatient procedure.
But, the experience could have been better. I'm critiquing the process and the apparent culture, not the individuals involved. They are part of a system, which includes their job role design, training, and supervision.
--- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support
397 episoade
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Manage episode 415977563 series 2029215
Content provided by Mark Graban. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Graban or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
It's interesting to observe a hospital process (or lack thereof) when a family member needs surgery. I had the opportunity to do so one day last week. I originally shared this on LinkedIn as a post and real-time updates.
Thankfully, the clinical care seemed to be good, and that family member is recovering well from the outpatient procedure.
But, the experience could have been better. I'm critiquing the process and the apparent culture, not the individuals involved. They are part of a system, which includes their job role design, training, and supervision.
--- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support
397 episoade
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Business tips for startups by proven entrepreneurs
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A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
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No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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