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Dame Jackie Daniel: The challenges of being a senior leader in the NHS

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Content provided by Making Complaints Count and Health Service Ombudsman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Making Complaints Count and Health Service Ombudsman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Dame Jackie Daniel, CEO of Newcastle Hospitals NHS Foundation Trust, talks about her journey from being a nurse to becoming CEO of one of the best performing NHS Trusts in the CQC's national inpatient survey. She shares some of her toughest challenges as a senior NHS leader and explains why the new Complaint Standards are central to organisational culture and patient safety.
  continue reading

34 episoade

Artwork
iconDistribuie
 
Manage episode 275793406 series 2393684
Content provided by Making Complaints Count and Health Service Ombudsman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Making Complaints Count and Health Service Ombudsman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Dame Jackie Daniel, CEO of Newcastle Hospitals NHS Foundation Trust, talks about her journey from being a nurse to becoming CEO of one of the best performing NHS Trusts in the CQC's national inpatient survey. She shares some of her toughest challenges as a senior NHS leader and explains why the new Complaint Standards are central to organisational culture and patient safety.
  continue reading

34 episoade

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