Episode 21 - Conversation with Hendrik Lai | Dental Insurance, Medical-Dental Integration, and Consulting in Dental
Manage episode 446680176 series 3577620
Content provided by Dr. Scott Drucker and Jinesh Patel, Dr. Scott Drucker, and Jinesh Patel. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Scott Drucker and Jinesh Patel, Dr. Scott Drucker, and Jinesh Patel or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this episode, Jinesh and Scott chat with Dr. Hendrik Lai of Viturtal Consulting. They discuss Hendriks journey from dental surgeon in Australia to business constant in the US, the dental insurance landscape, friction between dental insurance companies and providers, and medical-dental integration. They also cover tech innovation in dental space, and review what went wrong at Smile Direct Club.
0:00 Introductions 4:12 Dr Hendrik Lai's journey 9:25 Dentists vs. Insurance Companies 18:05 Practicing Dentistry vs. Business Consulting 24:30 Dental Insurance Business Fundamentals 32:14 Healthcare Clinic's KPIs 36:21 Dental Landscape in Australia 43:39 Medical-Dental Integration 55:21 Tech Innovation in Dental 58:07 SDC Post-Mortem 1:07:50 Hendrik's Advice
…
continue reading
0:00 Introductions 4:12 Dr Hendrik Lai's journey 9:25 Dentists vs. Insurance Companies 18:05 Practicing Dentistry vs. Business Consulting 24:30 Dental Insurance Business Fundamentals 32:14 Healthcare Clinic's KPIs 36:21 Dental Landscape in Australia 43:39 Medical-Dental Integration 55:21 Tech Innovation in Dental 58:07 SDC Post-Mortem 1:07:50 Hendrik's Advice
31 episoade