Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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1416: [Part 1] Customer Service Skills: How Would You Handle These Awkward Situations by Steve Chou of MyWifeQuitHerJob
Manage episode 434531905 series 1318600
Content provided by Optimal Living Daily LLC and Optimal Living Daily | Dan W.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Optimal Living Daily LLC and Optimal Living Daily | Dan W. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com.
Episode 1416:
Steve Chou from MyWifeQuitHerJob.com shares invaluable insights into handling common customer service dilemmas encountered by online sellers. Discover practical strategies for resolving issues like incomplete orders, lost packages, and personalization errors, enhancing your ability to maintain customer satisfaction and loyalty.
Read along with the original article(s) here: https://mywifequitherjob.com/should-you-trust-your-customers/
Quotes to ponder:
"It is highly unlikely that we didn’t pack her order correctly and we were fairly confident that she was lying to get free product."
"Do we ask her to wait and jeopardize her not getting her order in time?"
"Customers often make mistakes and blame you for it. She mixed up the letters and as a result, all of the monogrammed handkerchiefs in her order were stitched out incorrectly."
Episode references:
The Sellers Summit: https://www.sellerssummit.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
2396 episoade
1416: [Part 1] Customer Service Skills: How Would You Handle These Awkward Situations by Steve Chou of MyWifeQuitHerJob
Optimal Work Daily - Career, Productivity & Entrepreneurship
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Manage episode 434531905 series 1318600
Content provided by Optimal Living Daily LLC and Optimal Living Daily | Dan W.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Optimal Living Daily LLC and Optimal Living Daily | Dan W. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com.
Episode 1416:
Steve Chou from MyWifeQuitHerJob.com shares invaluable insights into handling common customer service dilemmas encountered by online sellers. Discover practical strategies for resolving issues like incomplete orders, lost packages, and personalization errors, enhancing your ability to maintain customer satisfaction and loyalty.
Read along with the original article(s) here: https://mywifequitherjob.com/should-you-trust-your-customers/
Quotes to ponder:
"It is highly unlikely that we didn’t pack her order correctly and we were fairly confident that she was lying to get free product."
"Do we ask her to wait and jeopardize her not getting her order in time?"
"Customers often make mistakes and blame you for it. She mixed up the letters and as a result, all of the monogrammed handkerchiefs in her order were stitched out incorrectly."
Episode references:
The Sellers Summit: https://www.sellerssummit.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
2396 episoade
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Similar cu Optimal Work Daily - Career, Productivity & Entrepreneurship
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
Interesting stories from today’s franchisors and entrepreneurs.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
A unicorn is a magical creature shrouded in mystery known for its ability to make the impossible possible. In modern times, the word “unicorn” has come to mean something intrinsically valuable and difficult to obtain, whether that be a business with a $1 billion dollar valuation, or the love of a special someone. On Zero to Unicorn, we’ll hear directly from the Kaeding family as they recount their history of founding and operating Norhart, a unicorn-level business in the construction industr ...
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
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continue reading
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
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Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
Let’s face it, Real estate education has lost the script. Everybody “claims” to have the secret sauce. They get you to sign up, get you to bite on a “magic” formula, but there’s no real tools to get there. There’s so much talk, no practical steps. It’s not instructional, it’s hype. The ideas aren’t focused on your success, it’s focused on theirs. Well, it doesn’t have to be that way. If you’ve been searching for a way to escape the rat race and achieve true financial freedom wholesaling real ...
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Hear the stories, learn the proven methods, and accelerate your growth and future through entrepreneurship. Welcome to The Foundr Podcast with Nathan Chan. About the show: For over a decade, The Foundr Podcast with Nathan Chan has been a leading entrepreneurship podcast for open-book conversations with, by, and for founders. Whether you're starting, building, or dreaming about your business, The Foundr Podcast is where you can access experienced founders who've been in your shoes to learn th ...
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continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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continue reading
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