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Content provided by Rachel Provan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rachel Provan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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Psychology of Customer Success

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Manage series 3538570
Content provided by Rachel Provan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rachel Provan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic?

Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams.

So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this show is for you.

  continue reading

27 episoade

Artwork
iconDistribuie
 
Manage series 3538570
Content provided by Rachel Provan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rachel Provan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic?

Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams.

So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this show is for you.

  continue reading

27 episoade

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