You Can’t Spell “Equity” Without “IT”

Quality Matters: A Podcast by NCQA

In the first episode of a two-part series titled, 'In Data We Trust,' host Andy Reynolds and Tam Ward, Senior Vice President of Business Strategy and Operations at Oscar Health, discuss the intersection of technology and health care to improve care equity, especially in underserved communities.

Focusing on initiatives by Oscar Health, Tam highlights efforts to build culturally competent care networks and improve data-driven solutions for marginalized groups, including African Americans and the LGBTQ community.

The episode emphasizes the importance of trust, transparent data sharing, and personalization in healthcare to address disparities and enhance patient experiences.

Key Quote:

“If there was one ask I could have of those in a place of influence to help create standardization around provider data, it's share the attributes of the physician that are important to the patient and hold us accountable for doing what's right with that information.”

-Tam Ward

Time Stamps:

(02:32) Oscar's Approach to Culturally Competent Care

(04:57) Challenges and Solutions in Provider Data

(08:46) Building Trust in Healthcare

(10:58) Focus on LGBTQ+ Community

Links:

Connect with Tam

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