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Sir Robert Francis: Why listening to patients is vital to improve services
Manage episode 271740017 series 2393684
Content provided by Radio Ombudsman and Health Service Ombudsman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Radio Ombudsman and Health Service Ombudsman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Sir Robert Francis, Chair of Healthwatch England, reflects on the mid-Staffordshire inquiry 10 years on and explains why speaking up is so vital, particularly in the context of COVID19. He also shares his support for the new Complaint Standards Framework and tells us why it’s important to listen to, learn from and be honest with the people you serve.
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33 episoade
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Manage episode 271740017 series 2393684
Content provided by Radio Ombudsman and Health Service Ombudsman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Radio Ombudsman and Health Service Ombudsman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Sir Robert Francis, Chair of Healthwatch England, reflects on the mid-Staffordshire inquiry 10 years on and explains why speaking up is so vital, particularly in the context of COVID19. He also shares his support for the new Complaint Standards Framework and tells us why it’s important to listen to, learn from and be honest with the people you serve.
…
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33 episoade
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Similar cu Radio Ombudsman
An independent podcast examining what the U.S. Congress is doing with our money and in our names. www.congressionaldish.com Follow @JenBriney on Twitter
…
continue reading
The Washington Post's Presidential podcast explores how each former American president reached office, made decisions, handled crises and redefined the role of commander-in-chief. It was released leading up to up to Election Day 2016, starting with George Washington in week one and ending on week 44 with the president-elect. New special episodes in the countdown to the 2020 presidential election highlight other stories from U.S. presidential history that can help illuminate our current momen ...
…
continue reading
The Young Turks is Home of The Progressives. Cenk Uygur, Ana Kasparian and a host of progressive voices deliver the news and provocative commentary. Whether you are seeking a breakdown of current events, politics and the mainstream media or just a quick laugh, the TYT daily podcast will always keep you informed and entertained.
…
continue reading
In-depth, hard-hitting interviews with newsworthy personalities.
…
continue reading
Welcome to Crimetown, a series produced by Marc Smerling and Zac Stuart-Pontier in partnership with Gimlet Media. Each season, we investigate the culture of crime in a different city. In Season 2, Crimetown heads to the heart of the Rust Belt: Detroit, Michigan. From its heyday as Motor City to its rebirth as the Brooklyn of the Midwest, Detroit’s history reflects a series of issues that strike at the heart of American identity: race, poverty, policing, loss of industry, the war on drugs, an ...
…
continue reading
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…
continue reading
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…
continue reading
America is more divided than ever—but it doesn’t have to be. Open to Debate offers an antidote to the chaos. We bring multiple perspectives together for real, nonpartisan debates. Debates that are structured, respectful, clever, provocative, and driven by the facts. Open to Debate is on a mission to restore balance to the public square through expert moderation, good-faith arguments, and reasoned analysis. We examine the issues of the day with the world’s most influential thinkers spanning s ...
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Economic Update with Richard D. Wolff is a weekly nationally syndicated program produced by Democracy at Work and hosted by Richard D. Wolff. The program explores complex economic issues and empowers listeners with information to analyze not only their own financial situation but the economy at large. Beyond focusing a critical eye on the economic dimensions of everyday life - wages, jobs, taxes, debts, interest rates, prices, and profits - the program also explores systemic solutions to our ...
…
continue reading
Voted “Favorite Political Podcast” by Apple Podcasts listeners. Stephen Colbert says "Everybody should listen to the Slate Political Gabfest." The Gabfest, featuring Emily Bazelon, John Dickerson, and David Plotz, is the kind of informal and irreverent discussion Washington journalists have after hours over drinks.
…
continue reading
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