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Content provided by Laura Thomson-Staveley & Debbie Green, Laura Thomson-Staveley, and Debbie Green. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Thomson-Staveley & Debbie Green, Laura Thomson-Staveley, and Debbie Green or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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194. Creating a Culture of Internal Customer Service

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Manage episode 429594163 series 3310389
Content provided by Laura Thomson-Staveley & Debbie Green, Laura Thomson-Staveley, and Debbie Green. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Thomson-Staveley & Debbie Green, Laura Thomson-Staveley, and Debbie Green or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

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In this second episode in our latest 3-part miniseries looking at customer service we look at benefits and steps to creating an internal customer service culture.

  continue reading

Capitole

1. 194. Creating a Culture of Internal Customer Service (00:00:00)

2. Service Culture and Internal Customer Experience (00:00:03)

3. Impact of Internal Service Culture (00:12:16)

4. Feedback and Measurement in Workplace (00:22:02)

212 episoade

Artwork
iconDistribuie
 
Manage episode 429594163 series 3310389
Content provided by Laura Thomson-Staveley & Debbie Green, Laura Thomson-Staveley, and Debbie Green. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Thomson-Staveley & Debbie Green, Laura Thomson-Staveley, and Debbie Green or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Send us a text

In this second episode in our latest 3-part miniseries looking at customer service we look at benefits and steps to creating an internal customer service culture.

  continue reading

Capitole

1. 194. Creating a Culture of Internal Customer Service (00:00:00)

2. Service Culture and Internal Customer Experience (00:00:03)

3. Impact of Internal Service Culture (00:12:16)

4. Feedback and Measurement in Workplace (00:22:02)

212 episoade

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