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Call centres: Are you talking to AI?

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Content provided by BBC and BBC Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BBC and BBC Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Could AI make call centre queues less painful?

Find a full transcript and worksheet for this episode to help you with your English at: https://www.bbc.co.uk/learningenglish/english/features/6-minute-english_2024/ep-241219

SUBSCRIBE TO OUR NEWSLETTER: ✔️ https://www.bbc.co.uk/learningenglish/newsletters

FIND BBC LEARNING ENGLISH HERE: Visit our website ✔️ https://www.bbc.co.uk/learningenglish Follow us ✔️ https://www.bbc.co.uk/learningenglish/followus

LIKE PODCASTS? Try some of our other popular podcasts including: ✔️ Learning English for Work ✔️ Learning English from the News ✔️ Learning English Stories

They're all available by searching in your podcast app.

  continue reading

282 episoade

Artwork

Call centres: Are you talking to AI?

6 Minute English

184 subscribers

published

iconDistribuie
 
Manage episode 456290636 series 2502353
Content provided by BBC and BBC Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BBC and BBC Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Could AI make call centre queues less painful?

Find a full transcript and worksheet for this episode to help you with your English at: https://www.bbc.co.uk/learningenglish/english/features/6-minute-english_2024/ep-241219

SUBSCRIBE TO OUR NEWSLETTER: ✔️ https://www.bbc.co.uk/learningenglish/newsletters

FIND BBC LEARNING ENGLISH HERE: Visit our website ✔️ https://www.bbc.co.uk/learningenglish Follow us ✔️ https://www.bbc.co.uk/learningenglish/followus

LIKE PODCASTS? Try some of our other popular podcasts including: ✔️ Learning English for Work ✔️ Learning English from the News ✔️ Learning English Stories

They're all available by searching in your podcast app.

  continue reading

282 episoade

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