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Just a Tip, with Tom Frank
Manage episode 407433996 series 3560194
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Has the art of service in America been diminished to an obligatory expectation? What does it say about us as consumers when we're more concerned about what our tip amount says about us versus what it says about the service we received? How can we elevate service as consumers in this post-COVID world? As an expert in the service industry for over 25 years, listen to Tom discuss how we get back on track.
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