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Fire and the immediate aftermath - A Major Loss Adjusters perspective
Manage episode 453999627 series 3613398
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Major Fires disproportionately occur on weekends or Friday afternoons, creating distinctive challenges for all.
In this episode of the 'Sitting With Sue' podcast, host Sue Taylor talks with John Armstrong. They discuss the crucial role of brokers and adjusters in the claim process, particularly in fire claims, and how commercial sensitivities influence media exposure after such events. John shares valuable insights into the initial actions taken when a fire claim is received, the importance of early coordination, and how to handle the complexities of business interruption. The episode also touches on the importance of long-term collaboration with policyholders and concludes with notable experiences and practical advice for both adjusters and policyholders.
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