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Setting Up Your Clients for Success
Manage episode 366593247 series 3461758
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Nobody, and we mean NOBODY, can close everyone who comes to their business. It's just not possible.
So if someone's bragging about closing 100% of their leads, it's straight-up bullshit. Don't fall for that nonsense. It's a major red flag.
But hey, no worries. You're not here to please everyone.
Instead, focus on helping those who can genuinely benefit from your services. By rocking those sales calls, you'll quickly figure out if you and your prospects are a perfect match.
Once you've nailed those killer sales calls, it's time to set the right expectations during the onboarding process. Your clients gotta know precisely what you can do for them.
And if they aren't ready for what you're offering, that's OK too. You can always hook them up with someone better suited for their needs.
Remember this: clear expectations and a kickass onboarding process are the keys to boosting retention.
Forget about chasing more leads. Focus on attracting the right ones and fine-tuning the other aspects of your business.
So never forget - onboarding is the freakin' secret sauce to your success. Embrace it and watch your business soar to new heights.
"In your onboarding, it should really reduce people's overwhelm and create that clear path of what this individual needs to do in order to have success. And then for any business to scale, like, that should be somewhat systematized." - Bob Thompson
In this episode:
- You have a finite amount of decision power
- The real estate market is shifting
- What you need to do to create wealth
- Managing clients’ expectations
- Do it yourself, done with you or done for you?
- Sales calls should be about helping people
- Benefits of paid traffic
- Getting your onboarding right
- Importance of offering clear roadmaps
- You can’t close every lead
Resources mentioned:
- Book “The Psychology of Money: Timeless lessons on wealth, greed, and happiness” by Morgan Housel
Connect with Bob:
- Facebook- https://www.facebook.com/bob.thompson.1232
- Instagram- https://www.instagram.com/iambobthompson/
- LinkedIn- https://www.linkedin.com/in/robertthompsonlegion/
- YouTube- https://www.youtube.com/@smallinputs-bigoutcomes
Connect with Angelo:
- Facebook- https://www.facebook.com/AngeloPerone21/
- Instagram- https://www.instagram.com/ceo_angelop/
- Twitter- https://twitter.com/CEO_AngeloP
- LinkedIn- https://www.linkedin.com/in/angelo-perone-909b2a128/
- TikTok- https://www.tiktok.com/@ceo_angelop
- Website- https://legalcaseconnect.com/
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