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Do You Have Customers or Clients❓The Difference Will Define Your Business❗️
Manage episode 327608928 series 3151649
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A few weeks ago I was reading an article breaking down the components of having a client vs. having a customer and it really got my brain thinking hard about this concept.
Most people think customers' or clients' definitions are interchangeable, but after some deeper reflection, I realized there are some major differences between each, and the type you have most of will define your business and where it can go!
In this episode, I break down 5 important facets of your business and give the behaviors of a customer vs. a client to help you determine which you have more of and give you some action steps to get more of the good ones!
I hope you enjoy the show!
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We just launched our brand new and free soft tissue injury evaluation and treatment training, called The Peak Method, if you want to start getting in the right direction from being a service provider to a solution provider this is a great start.
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