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Building Trust With Customers Through Hands-On Leadership
Manage episode 348631904 series 125864
Nigel Orfei shares his lessons from over 20+ years of working in customer support and success-focused roles. The keys are to care about the customer experience and build trust with your words and actions while always supporting your team through hands-on leadership.
Learn more about your ad choices. Visit megaphone.fm/adchoices
378 episoade
Manage episode 348631904 series 125864
Nigel Orfei shares his lessons from over 20+ years of working in customer support and success-focused roles. The keys are to care about the customer experience and build trust with your words and actions while always supporting your team through hands-on leadership.
Learn more about your ad choices. Visit megaphone.fm/adchoices
378 episoade
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