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Dealing With Cranky Clients
Manage episode 336018259 series 3369406
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(Formerly the Modern Professional Podcast)
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If you’re a service-based professional dealing with people, you’ve likely had to deal with a fair amount of cranky ones.
I’ve dealt with many, it’s the nature of working in law and especially the kind of law my team handles - which is adversarial litigation.
In episode 20 of The Modern Professional Podcast, I'm sharing 3 common reasons clients get upset and how to handle the situation.
Dealing with cranky clients doesn’t have to be a horrible experience, you set the standard for how people treat you!
Tune in to the full episode for more.
P.s. if you enjoyed this episode, I’d love to hear from you! Take a screenshot, share it to your IG stories, and tag me @lawyer.britt
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