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#131: Reinventing Hotel Search Using Artificial Intelligence | with Harriet Brown

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Content provided by Jon Bumhoffer, David Millili, and Steve Carran. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jon Bumhoffer, David Millili, and Steve Carran or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Did you know how artificial intelligence is shaping the future of the hospitality industry?

In this episode of The Modern Hotelier, we sit down with Harriet Brown, VP of Product at Mobi.AI, to explore how artificial intelligence is revolutionizing the hospitality industry. Harriet shares insights from her impressive career, spanning AI, machine learning, and travel technology, including her time at Google and ITA Software.

From personalization challenges to the future of AI in hospitality, Harriet offers a thought-provoking perspective on what’s next for the industry. Plus, hear her advice for businesses hesitant to adopt AI and her favourite "aha" moments while building at Mobi. AI.

Key Topics:

  • How Mobi AI enhances decision-making and productivity for travelers and travel agents
  • The importance of emotional loyalty in travel, alongside transactional loyalty
  • What are Harriet's insights on adapting AI tools effectively and avoiding analysis paralysis
  • Tips for creating loyalty through technology-enhanced experiences.

If you’re passionate about hospitality, tech innovation, or travel, this is an episode you don’t want to miss! 🌟

Watch the FULL episode to learn how artificial intelligence is transforming the hospitality industry: https://youtu.be/u7rQ80TuRx4

This episode is sponsored by Mobi.AI: https://www.mobi.ai/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Harriet on LinkedIn: https://www.linkedin.com/in/harriet-brown-170a793/
Mobi.AI: https://www.mobi.ai/

For full show notes head to: https://themodernhotelier.com/episode/131

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...

  continue reading

133 episoade

Artwork
iconDistribuie
 
Manage episode 463617756 series 3336908
Content provided by Jon Bumhoffer, David Millili, and Steve Carran. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jon Bumhoffer, David Millili, and Steve Carran or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Did you know how artificial intelligence is shaping the future of the hospitality industry?

In this episode of The Modern Hotelier, we sit down with Harriet Brown, VP of Product at Mobi.AI, to explore how artificial intelligence is revolutionizing the hospitality industry. Harriet shares insights from her impressive career, spanning AI, machine learning, and travel technology, including her time at Google and ITA Software.

From personalization challenges to the future of AI in hospitality, Harriet offers a thought-provoking perspective on what’s next for the industry. Plus, hear her advice for businesses hesitant to adopt AI and her favourite "aha" moments while building at Mobi. AI.

Key Topics:

  • How Mobi AI enhances decision-making and productivity for travelers and travel agents
  • The importance of emotional loyalty in travel, alongside transactional loyalty
  • What are Harriet's insights on adapting AI tools effectively and avoiding analysis paralysis
  • Tips for creating loyalty through technology-enhanced experiences.

If you’re passionate about hospitality, tech innovation, or travel, this is an episode you don’t want to miss! 🌟

Watch the FULL episode to learn how artificial intelligence is transforming the hospitality industry: https://youtu.be/u7rQ80TuRx4

This episode is sponsored by Mobi.AI: https://www.mobi.ai/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Harriet on LinkedIn: https://www.linkedin.com/in/harriet-brown-170a793/
Mobi.AI: https://www.mobi.ai/

For full show notes head to: https://themodernhotelier.com/episode/131

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...

  continue reading

133 episoade

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