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Scaling Customer Service

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Manage episode 417205981 series 3517707
Content provided by Vivino. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vivino or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

In this sixth episode, Heini is joined by Silje Stougaard, VP of Global Operations at Vivino. Together they explore the intricacies of managing a global company with a modest support team, and how advancement in AI technology allows for greater scalability.

  continue reading

7 episoade

Artwork
iconDistribuie
 
Manage episode 417205981 series 3517707
Content provided by Vivino. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vivino or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

In this sixth episode, Heini is joined by Silje Stougaard, VP of Global Operations at Vivino. Together they explore the intricacies of managing a global company with a modest support team, and how advancement in AI technology allows for greater scalability.

  continue reading

7 episoade

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