It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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From FinTech to the frontlines
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Manage episode 313509222 series 3273879
Content provided by Happeo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Happeo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this episode, you'll learn more about:
- the positives and the negatives that came out for frontline employees during the pandemic
- How leaders established effective communication with the desk-less employees
- Implementing employees' feedback and keeping them engaged
28 episoade
MP3•Pagina episodului
Manage episode 313509222 series 3273879
Content provided by Happeo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Happeo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this episode, you'll learn more about:
- the positives and the negatives that came out for frontline employees during the pandemic
- How leaders established effective communication with the desk-less employees
- Implementing employees' feedback and keeping them engaged
28 episoade
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