show episodes
 
Meyerside Chats seeks to eliminate the “us and them” narrative and toxic polarization by praising those who lead by example, virtuous community leadership, and authentic conversation. The intent is to showcase the humanity in those that take on the often thankless jobs of public service through civil discourse, and honoring differing points of view. Cities are an essential part of our identity. Depending on where we live, we develop different attitudes, personalities, perspectives, and ways ...
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Become a more inventive, imaginative you. Every week, Guy Raz (creator of How I Built This) leads a deep dive conversation with someone at the top of their game. From conquering stage fright to learning to be more present and focused, you'll learn how each guest mastered their craft and ultimately became more successful in life. The result? An arsenal of tools and techniques you can apply to your own life and work, allowing you to harness your talent and become a better version of yourself.
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The Elysium Project

Natalie Van Sistine

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Nothing in Emma Greyson's life has ever made sense, and it's only gotten weirder since she was injected with a mysterious substance that left her with telekinetic abilities. Somehow, it all seems to be tied back to her father's top secret job, and the escaped test subjects he experimented on... and something called "The Elysium Project". The Elysium Project is a cinematic, full cast audio drama written and produced by Natalie Van Sistine. Featured in the cast are Amber Lee Connors (Emma), Xa ...
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Savage Wonder

Christopher Paul Meyer

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Savage Wonder is a podcast about warriors and artists. It features long-form, one-on-one conversations with people who have a foot in both the world of the artist and the world of the warrior. It is produced by the Veterans Repertory Theater, a creative hub for talented veterans and world-class performers to create compelling live theater and events.
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The Good Place: The Podcast

NBC Entertainment Podcast Network

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Holy motherforking shirtballs! This is the official comedy and entertainment podcast for NBC's TV show The Good Place. Subscribe and you'll get weekly behind-the-scenes stories, episode and performance insights and funny anecdotes. Hosted by actor Marc Evan Jackson (Shawn) with a rotating slate of co-hosts and special guests, including actors, writers, producers and more, this podcast takes a deep dive into everything on- and off-screen. Follow: @nbcthegoodplace NBC Entertainment Podcast Net ...
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Women Over 70: Aging Reimagined

Gail Zelitzky and Catherine Marienau

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Tune into our engaging conversations with women in their 70s, 80s and 90s whose stories about living meaningful and productive lives will inspire, educate and motivate our listeners. Through these stories, older and younger women alike can anticipate exciting years ahead.
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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
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show series
 
Customer Education is evolving rapidly. We've come a long way from the days of "smile sheets" and attendance metrics being our guide to success. Gainsight, is one such innovative business that's showing how education data and usage data connect so we can measure its impact on business outcomes. Lila Meyer shares her journey at Gainsight, from early…
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Cheri Boublis is Senior Director for Hospitality Services at Plymouth Place in LaGrange Park, Illinois, a model for active community living. Cheri collaborates with the leadership, residents, vendors, and the larger community to offer wide-ranging services for adults who choose a vibrant lifestyle. Choice is the guiding concept for most everything …
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Rashida Jones is an actor, writer, and filmmaker best known for her work on ‘The Office’ and ‘Parks and Recreation’. She sits down with Guy to talk about growing up with dreams of being the President, how acting saved her during a bout of depression in college, and almost quitting acting right before the biggest break of her career. Plus, how becom…
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Joy has always been a part of Beverly Pimsleur's life. Her extended family in Louisville KY loved to be together, to dance, sing and have fun. She recognized the importance of language from a young age and started learning French in high school. She met her husband, a French professor, on a blind date in her twenties and changed her plans about liv…
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Actor Joseph Gordon-Levitt spends a lot of time thinking about creativity, technology, and how the two collide. In this episode, Joseph shares his thoughts on a not-too-distant future in which AI-generated content will be able to “make people laugh, make people cry, and win all the likes and awards”. He also talks about theater programs in school, …
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As technology evolves at lightning speed, how can we keep up with educating our customers? We pose this question to the legendary Geoffrey A. Moore, author of the iconic book "Crossing the Chasm". Geoff argues that while technology outpaces traditional education methods, the core customer problems remain the same. In this episode we'll discuss Geof…
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As an educational leader and mentor, Dr. Helen Benjamin tells stories about growing up in the segregated South, living and working in two worlds—Black and White, and helping younger Black professionals navigate their CEO roles in community colleges. In semi-retirement, Helen leads HSV Consulting, Inc, works with “dozens of colleges, boards, and CEO…
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Ben Gibbard is the voice of the bands Death Cab for Cutie and The Postal Service. He talks about Death Cab’s scrappy start, recording their classic album Transatlanticism, how the band learned to defuse internal tensions, and how he approaches songwriting in middle age. This episode was recorded in 2023. Links from the Show: Ben's Tiny Desk Concert…
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Do you want to share housing but find the transition scary? We often live in shared housing when we are single: college, roommates in camp, at conferences, during our early careers. Living with housemates as we age is no different. Annamarie Pluhar, 70, is a well-spoken advocate for shared housing and offers valuable ways of thinking to simplify th…
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How do you get from 6th grade science to a role leading Customer Education at Notion? It's a great story that's behind the evolution of customer education at Notion, where our guest - Zoe Ludwig - focused on bridging the gap between product adoption and user success. From emphasizing the importance of understanding the audience's needs - to codifyi…
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Mary Mitchell, age 74, sheds light on aging and ageism in her occasional column for the Chicago Sun Times, Starting Over. Mary ‘started over’ five years ago when she switched her journalistic authority on race relations in Chicago to concentrate on matters of growing older. She advocates that longevity is a blessing and aging offers an opportunity …
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Michael Lewis is one of the most successful authors in recent memory. And in this episode, he dives deep into exactly how he tells unforgettable stories… from “Moneyball”, “The Big Short”, and “The Blind Side” – all adopted into feature films – to his newest bestseller, “Going Infinite” (about Sam Bankman-Fried). You’ll learn how to “surf the world…
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Ann Anderson Evans, age 82, lives in Vermont. She is a writer, linguist, and former professor. Her first memoir, Daring to Date Again (2014), which tells the story of what happened after she started dating at 62, won multiple prizes. Her sequel The Sweet Pain of Being Alive: A Memoir of Love and Death (Jan. 2024), narrates her attempt to find out w…
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Ben Platt is an actor, singer, and songwriter who’s quickly become one of the most decorated performers of his generation. He sits down with Guy to talk about his first professional acting role at age 9, breaking out in “Pitch Perfect” and the runaway success of “Dear Evan Hansen,” finding his voice as an “authentically” queer artist, and the secre…
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In this episode we're joined by Special Guest - Shannon Howard - as we dive into the Intellum-sponsored study from Forrester: “Driving Business Success Through Customer Education”. This is a refresh of the 2019 report, which is crucial for those in our field to review and absorb. What's changed? Are there new trends? Highlights? Here are just a few…
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Susan Gangsei, a classically trained tapestry artist from Minneapolis, MN, uses her talent to create images of women aging. Her recent series, The Sacred Journey of Aging, features the “beauty, strength, and wisdom of older women.” Susan treats viewers to her tapestries that represent different passages of growing older—feeling invisible, making mi…
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Seth Meyers was a key player in creating some of the best seasons of Saturday Night Live. Now he's hosting Late Night in the very same building. In this classic episode from 2023, you’ll hear how his two-person comedy show in Chicago randomly landed him in front of just the right person to get him an audition at SNL. Seth also opens up about the an…
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"If you just focus on educating your customers, you're missing a HUGE opportunity!" says Mark Kilens, Co-Founder of HubSpot Academy and Drift, and now CEO and Co-founder of TACK ⛵️ & ClubPF. In previous episodes, we've shared how leaders in the industry see education as the core of our programming. Here, Mark shares a human-first perspective on how…
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Visionary and disrupter, Jacynth Bassett, is an award-winning, highly sought after consultant and expert in the anti-ageism/ age-inclusive & positive movement. At only 31, she is widely recognized as a leading pioneer and voice, awarded ‘Anti-Ageist Activist’ of 2023, at the inaugural Advantages Of Age Awards 2023. and named one of Evening Standard…
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Michael McDonald brought his legendary singing voice and songwriting talent to not one but two legendary bands: Steely Dan and The Doobie Brothers, the latter of which earned him a spot in the Rock & Roll Hall of Fame. Michael sits down with Guy to talk about writing classic songs on envelopes and forgetting about them for years; feeling self-consc…
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LIfe is a constant adventure for Michele Kurlander, 79. She lives in Chicago, yet her heart is in France. A fluent francophile, Michelle spends much of her life traveling between Chicago and Paris. There she has met dear friends who live all across the world. When she becomes interested in an artist, an author, a performer, Michele’s obsession with…
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T Bone Burnett is one of the most accomplished music producers of the past 50 years. He sits down with Guy to talk about buying a recording studio at age 17; being pushed out of his creative comfort zone by Bob Dylan on the Rolling Thunder Revue tour; building soundtracks for the Coen Brothers and True Detective; and why, at age 76, he’s the happie…
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JB Miller is the visionary leader and CEO of Empire Entertainment and Emmy Awards-winning executive producer. He is a legend in the events industry for creating completely immersive experiences on a global scale. In this interview, JB talks about what signifies the “experiential events industry”, seen as a merger between the events and meeting indu…
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Dr. Pamela Meyer is a prolific author, international consultant and keynote speaker, and college teacher whose areas of focus are leadership agility, organizational change, and adult learning. In her most recent book, Staying in the Game: Leading and Learning with Agility for a Dynamic Future, Pamela draws on her experiences as an amateur, gold med…
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David Duchovny sits down with Guy to talk about his wide-ranging creative life. He describes the “gut instinct” that led him to drop out of a Yale literature program and pursue acting; his iconic roles as Agent Mulder in The X-Files and Hank Moody in Californication; why he writes novels and makes music; and embracing failure as a critical learning…
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Sheila Solomon’s career in mass media arts spans 50 years. She was among the first African American women to work in the newsrooms of regional and national newspapers. Sheila became a dedicated advocate for affirmative action—bringing people of color into the news business and reporting on race issues in professions outside of journalism. While wor…
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Lainey Wilson burst onto the country music scene in 2022 with her album Sayin’ What I’m Thinkin’. But for seven years before that, she struggled to make it in the high-pressure Nashville music scene. And before that, she was a kid from a tiny town in rural Louisiana with a dream of being a country star. In this encore episode from 2023, Lainey join…
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In this episode we welcome Katie Felton - Director of Academies, Global Education Services at Anthology Inc. to continue our exploration into Pricing and Packaging for Customer Education. This episode dives deep into the world of customer education programs for software companies, featuring an EdTech expert. Here are some key highlights: Launching …
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One of the first – and biggest – stars of the MTV era, Billy Idol is nothing short of a rock icon. He sits down with Guy Raz to share how the Sex Pistols inspired him to start a band instead of working for his dad; the stories behind the songs “Dancing with Myself” and “Rebel Yell”; his famously edgy image and lifestyle; and the workout routine tha…
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As the founder of AGEIST Magazine and Super Ager podcast, David Stewart is a passionate champion of the modern 50+ lifestyle. While interviewing David is a departure from interviewing women 70-110+, we feel that what he has to say contributes to our mission of aging reimagined. Women are the ones who are changing things. Men never experienced ageis…
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When Sandy Gordon retired at 70, from the American Academy of Orthopaedic Surgeons, Rosemont, Illinois as Director of Public Relations, a colleague gave her a toast. It said in part: “Sandy has the kind of talent that startles people. Really. Her co-workers and colleagues often sit around wondering how she comes up with her ideas. Ideas that seem t…
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Oskar Eustis is the Artistic Director at the Public Theater in New York City. He sits down with Guy to talk about “falling into the avant-garde rat hole” early in his career; convincing Lin-Manuel Miranda that Hamilton was more than a concept album; bringing theater to senior centers, women’s shelters, and prisons; and why he believes performing ar…
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Coleen T. Murphy, Ph.D is Director, Lewis-Sigler Institute for Integrative Genomics, James A. Elkins, Jr. Professor in the Life Sciences, Department of Molecular Biology, and LSI Genomics, Princeton University. She is also Director, Paul F. Glenn Center for Aging Research at Princeton and Director of Simons Collaboration on Plasticity and the Aging…
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Lois Hicks-Wozniak is an active concert saxophonist and educator in the New York Metropolitan and the Hudson Valley region, committed to community engagement through new music and Global Music styles. A D’Addario Woodwinds Artist, her many awards include winning the Special Presentation Winners Recital Series, sponsored by Artists International Pre…
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Sam Harris is the frontman for X Ambassadors, a multi-platinum pop rock trio from Ithaca, New York. Sam sits down with Guy to talk about his bond with his brother and bandmate Casey, who was born blind; how X Ambassadors felt “so not cool” and faced lots of rejection while trying to make it in the Brooklyn indie rock scene of the late 2000s; and ho…
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How do we price our Customer Education programs? It's a hugely challenging task, even for the experienced - and one that CELab listeners have asked for! We welcome Mindy Barenblat to the show - an Austin-based an education & enablement strategist and consultant, formerly GM/VP of Education Service at Blackbaud and Eloqua. Tune as we discuss: Subscr…
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Dr. Tracey Gendron is an internationally recognized gerontologist with almost 30 years of experience as a grant-funded researcher. She speaks to audiences globally about the real world impact of age bias. She is determined to change people’s negative views about aging. “Ageism, she says, is complicated - more nuanced than most people think it is. A…
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Singer-songwriter Natalie Merchant shot to fame as the lead vocalist for the indie-folk band 10,000 Maniacs, then left the band at the height of their popularity to build a successful solo career. She sits down with Guy to talk about the political concerns that animate her work; what a dinner with Allen Ginsberg and Philip Glass taught her about cr…
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Carol Stitzer, 80, lives life in the moment. All you have to do is listen to her and you immediately understand that she is positive, talented, energetic and happy. From early childhood education to development professional, fundraiser, artist and volunteer, Carol never lacks for the next big thing. She fine-tuned her skills at the Center for Ameri…
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Actor Rainn Wilson is best known for playing Dwight on "The Office," but in recent years he has become a mental health and spirituality advocate through his books and production company, SoulPancake. He joins Guy to talk about auditioning for the role of Michael Scott, the deep anxiety he faced as a young actor, his ensuing search for inner peace, …
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In this conversation we are joined by Emily Brogan, the Customer Education Manager at Dovetail. Emily's experience (and ours!) expresses and dives into the importance of putting the customer first, and the role of Dovetail in providing customer insights. Emily shares her experience in building the Dovetail Academy and the challenges of scaling cust…
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A life of social service requires a deep commitment to reaching out, helping out and finding those paths that have meaning to you. Throughout Nancy Hanson’s entire life, she has been doing just that. Following in the footsteps of her mother, Nancy knows no other way of being. Early on, she joined the League of Women Voters and in each of the cities…
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Singer-songwriter Cody Jinks shares his journey from heavy metal frontman and part-time bouncer and forklift driver to country music’s top independent artist. He talks about enduring years of poverty in order to keep 100% ownership over his publishing (“it was worth it”); how he wrote the 2x-platinum track “Loud & Heavy”; finding sobriety; and evol…
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Catherine (Kate) Saccany was born to run. She took up jogging and ran barefoot for her first 30 months because there were no running shoes for women. A career banker, Kate joined LaSalle Bank. Coincidentally, LaSalle sponsored the Chicago marathon. She bought her first pair of running shoes, qualified for the marathon and has not stopped since. Yes…
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Every weeknight, Louis Cato performs live in front of a few million people as the band leader for The Late Show with Stephen Colbert. He arranges the tunes, sets the tone, and plays multiple instruments himself; Colbert calls him a “musical genius”. Today, Louis talks about the multi-decade journey that led him here – from listening to “only Jesus …
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Mitchel Coffman is a New York City-based artist. He is the son of a Vietnam-era veteran and is the longtime friends of several special operations folks. His 25 oil-on-canvas portraits of fallen Rangers are featured at the 75th Ranger Regiment Hall of Honor at Hunter Army Airfield and his newest exhibit is an immersive look at the GWOT, titled, "Wis…
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Listen in as we explore the ever-evolving intersection of community management and customer education with Brian Oblinger. Brian is a seasoned veteran in community management, and shares invaluable insights drawn from his extensive career, underscoring the power of learning from past endeavors. Our discussion ventures beyond the surface, examining …
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Joy, love, compassion - the foundation of Eme’s life and her stories. Eme McAnam was a singer-songwriter who charted in the top 100 in Country Music. Her career has taken many turns: Singer/songwriter, novelist, art photographer. Her newest novel, Freefalling: A Novel of Senior Romance, is based on a topic she knows well from her 91/2 years serving…
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Jacob Collier has been called the “Mozart of Gen Z” by the New York Times. As a teen, his one-man-band performances went viral and led to a cold email from (and friendship with) music legend Quincy Jones – something he discusses in this episode. He also talks about his childhood, where he gets his ideas, why doesn’t make pop hits, and his most rece…
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