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154: Stop Losing Clients: The No-BS Guide to Preventing Churn
Manage episode 448583096 series 3455476
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Time-Stamped Show Notes- [00:00:30] Introduction to churn and its impact on businesses
- [00:01:30] Detailed discussion on the importance of tracking customer engagement
- [00:03:00] Exploring effective customer engagement strategies beyond basic check-ins
- [00:04:00] The benefits of using exit surveys to gather actionable feedback
- [00:05:00] Summary of how these strategies integrate to reduce churn effectively
- [00:06:00] Closing thoughts on the long-term commitment needed to minimize churn
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