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Content provided by Michelle Pascoe. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michelle Pascoe or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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Mapping the Customer Journey
Manage episode 439068455 series 2287435
Content provided by Michelle Pascoe. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michelle Pascoe or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this episode, I dive into the fascinating world of Mystery Shopping, exploring how to bring data to life to create unforgettable customer experiences and elevate service standards. Join me as I uncover the secrets behind our proprietary OARS system, featuring over 10,000 carefully crafted questions designed to evaluate every aspect of a business. Through comprehensive benchmarking and trend analysis, we provide businesses with the insights they need to excel in today's competitive market.
I also introduce our versatile audits, available for various industries, which can be handed over to a friend or family member to assess a business using objective, customer-focused questions. By mapping the entire customer journey, these audits offer a fresh perspective, helping businesses identify areas of improvement and drive meaningful change.
Don't miss this opportunity to discover how mystery shopping can be a game-changer for your business!
197 episoade
Distribuie
Manage episode 439068455 series 2287435
Content provided by Michelle Pascoe. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michelle Pascoe or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this episode, I dive into the fascinating world of Mystery Shopping, exploring how to bring data to life to create unforgettable customer experiences and elevate service standards. Join me as I uncover the secrets behind our proprietary OARS system, featuring over 10,000 carefully crafted questions designed to evaluate every aspect of a business. Through comprehensive benchmarking and trend analysis, we provide businesses with the insights they need to excel in today's competitive market.
I also introduce our versatile audits, available for various industries, which can be handed over to a friend or family member to assess a business using objective, customer-focused questions. By mapping the entire customer journey, these audits offer a fresh perspective, helping businesses identify areas of improvement and drive meaningful change.
Don't miss this opportunity to discover how mystery shopping can be a game-changer for your business!
197 episoade
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Similar cu The Michelle Pascoe Hospitality Podcast
The latest news from the world of personal finance plus advice for those trying to make the most of their money.
…
continue reading
The podcast about chain restaurants. Comedians Mike Mitchell and Nick Wiger review fast food/sit-down chains and generally argue about food/everything.
…
continue reading
Whatever you lead can only grow when you do. Experience real-life, real-time business and leadership coaching from Dave Ramsey, a successful CEO, popular radio personality, bestselling author, and now the host of The EntreLeadership Podcast. Dave takes your calls and draws on over 30 years of experience as the CEO of Ramsey Solutions to help you overcome the challenges you're facing. More at https://www.ramseysolutions.com/shows/the-entreleadership-podcast.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
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…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Montgomery & Company (MoCo) is a weekly podcast and radio show hosted by two-time WNBA Champion and Co-Owner/Vice President of the Atlanta Dream, Renee Montgomery, in partnership with WABE Atlanta. Both insightful and compelling, MoCo features interviews with some of the world’s top athletes, entertainers, and innovators as well as roundtable discussions with Renee’s colleagues, friends, and family, about sports, culture and building generational wealth. Montgomery & Company: Sports, Cultu ...
…
continue reading
Bitcoin groundbreakers share personal stories of how Bitcoin is changing lives for the better. Host Mauricio Di Bartolomeo, co-founder and CSO of Ledn, speaks with leading Bitcoin voices, entrepreneurs, and human rights advocates to hear their unique journey and practical real-world examples of how Bitcoin has made a positive impact in their lives. Brought to you by Ledn, a leading financial services company built for Bitcoin & digital assets. Ledn offers a suite of lending, saving and tradi ...
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This is the Drunken Peasants podcast. Bringing you the latest in news, entertainment, politics from an altered perspective.
…
continue reading
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