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Content provided by Sandy Pardue and Michael Arias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sandy Pardue and Michael Arias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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Ignoring Patient Complaints Can Shrink Your Practice

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Content provided by Sandy Pardue and Michael Arias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sandy Pardue and Michael Arias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

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Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

In this episode, we explore the idea that complaints are a gift rather than a curse! We discuss how listening to complaints can provide valuable insights and opportunities for improvement in your dental practice. We emphasize the importance of actively listening to trends in complaints, identifying common issues, and taking proactive steps to address them. We also highlight how making patients feel important by knowing them by name and acknowledging their feedback can significantly impact patient satisfaction and loyalty.

Listen in for more actionable tips on receiving feedback in your practice and how to shine a positive light on this valuable information!

  continue reading

150 episoade

Artwork
iconDistribuie
 
Manage episode 360634446 series 1336774
Content provided by Sandy Pardue and Michael Arias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sandy Pardue and Michael Arias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Sponsors:

Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

In this episode, we explore the idea that complaints are a gift rather than a curse! We discuss how listening to complaints can provide valuable insights and opportunities for improvement in your dental practice. We emphasize the importance of actively listening to trends in complaints, identifying common issues, and taking proactive steps to address them. We also highlight how making patients feel important by knowing them by name and acknowledging their feedback can significantly impact patient satisfaction and loyalty.

Listen in for more actionable tips on receiving feedback in your practice and how to shine a positive light on this valuable information!

  continue reading

150 episoade

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